Контактная информация

Соискатель указал телефон и эл. почту.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/17326761/

Опыт работы

Social media manager

с 01.2025 по 01.2026 (1 год)
TrueCare Health Solutions, Houston Texas USA., Remote (Medicine, pharmacy)

Managed the social media account of the company like Instagram
Handled the graphics, posts, reels and engagements in the account helping the company grow.
Made posts weekly keeping the account active and current
Helped the company gain more awareness through the growth of the social media
Interacted properly with clients and followers to create good social network relationship

Front-end developer

с 06.2023 по 10.2023 (5 месяцев)
ALX AFRICA, Remote (IT)

Helping co-students meet up the daily activities
Solving technical problems for clients and co-workers
Delivering the standard and quality services to my clients
Following up and scheduling tech for inspection.
Building a strong network of skilled and relentless
Individuals.

Customer support representative

с 06.2023 по 11.2023 (6 месяцев)
Manhattan Dental Spa, New York city., Remote (Medicine, pharmacy)

Supporting patients on their dental journey via text, phone, and live chat. Scheduling dental appointments with leads and collecting payment from them (up to 500 leads per week).
Reaching out to new leads. Managing patients in CRM.
Understanding patient needs and offering other services based on those needs, Scheduling patients with client calendar.
Creating predefined reports to update clients.
Come up with solutions in order to meet Client's satisfaction

Sales manager

с 01.2023 по 06.2023 (6 месяцев)
American International Logistics Inc, Haslet Texas, USA, Remote (Auto business and auto service)

Quoting leads
Calling, texting and email quotes to customers
Call missed calls, answer messages
Booking/making reservations for customers,
Following up with customers who are yet to sign confirmation documents. Posting of customers orders on The national Load board (Central Dispatch) and searching for carriers(drivers) for customers.
Reposting orders on national load board
Raising of customers to get a good deposit for the company Dispatching of orders on CD following up with drivers to make sure the car is picked up at the exact pickup address
Tracking customers' cars and providing updates to customers.
Updating customer information on the CRM system.
Following up with the billing department to make sure the customer's card has been charged after pickup.

Executive assistant

с 08.2022 по 12.2022 (5 месяцев)
Eight Turn Crepe, New York, Remote (Hotel and restaurant industry)

Managing schedules, correspondence, and communications of key executives
Drafting letters and documents, and collecting and analyzing information
Planning and scheduling meetings, conferences, teleconferences, and travel
Reading, researching, and routing correspondence
Handling phones, mail, filing, and general office management
Responding to customers via email, phone calls and chat box who want to buy the companies franchise

Customer support representative

с 04.2022 по 09.2022 (6 месяцев)
Orthodontics experts, USA, Remote (Medicine, pharmacy)

Taking incoming calls and booking appointment for braces Providing information about pricing solving all customers related problems

House manager

с 03.2021 по наст. время (5 лет)
Dynasty Apartments, uyo, Remote (Hotel and restaurant industry)

Managed properties and resources and prioritized customers
satisfaction.
Addressed customer issues with compassion and professionalism,
ensuring swift, successful resolution and services.
Maintained smooth-running business operations by delegating
priorities to staff abilities, strengths and weaknesses.
Oversaw facility maintenance and allocated needed resources to
meet standards.
Developed organizational policies for administrative oversight and
internal controls.
Established clear budgets and cost controls strategies to meet
objectives.

Sales representative

с 01.2019 по 02.2022 (3 года 2 месяца)
Seedex Exchange and Logistics, Kyiv (IT)

Taking inbound calls of potential clients/customers
Convincing potential customers to use our service
Proactively process all sales requests received through lead generation and other campaigns
Developing and converting leads into new opportunities, maintaining information about leads and customers in the CRM system at all stages of communication, and with a constant assessment of the status of goal achievement.
Identifying new Sales opportunities to generate greater value for the company.
Handling and resolving customer complaints

Operation manager

с 08.2013 по 04.2016 (2 года 9 месяцев)
Peatbon Nigeria Ltd, Eket, Remote (Mining industry)

Provide inspired leadership for the organization.
Make important policy, planning, and strategy decisions.
Develop, implement, and review operational policies and procedures.
Assist HR with recruiting when necessary.
Help promote a company culture that encourages top performance and high morale.
Oversee budgeting, reporting, planning, and auditing.
I work with senior stakeholders.
Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.

Образование

University of Lagos

Accounting
Высшее, с 2017 по 2021 (4 года)

Дополнительное образование и сертификаты

ALX AFRICA Front-end engineer

4 months

Знания и навыки

• Ability to work in multitasking mode
• Understandability
• Data management
• Front-end development
• Graphic design
• Purposefulness

Знание языков

Английский — свободно