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ELIZAVETA KUREK
S A L E S & C U S T O M E R R E L A T I O N S H I P M A N A G E R

PROFILE
Sales & Customer Relationship Manager with 2 years of experience in client
acquisition, sales support, and digital communication. Experienced in CRM
CONTACT systems, contract processing, and content management. Focused on
building long-term client relationships and achieving sales targets.
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@LizaK022

EDUCATION
WORK EXPERIENCE
2021-2025
V. N. KARAZIN KHARKIV 2023 - 2024
Sales Consultant
NATIONAL UNIVERSITY
(Outsourced Project – Cosmetics Brand)
Bachelor’s Degree in
Online Sales Consultant (Cosmetics)
Physical and Biomedical
Electronics(RBECS) Provided online sales support for a cosmetics brand via outsourcing
company
2025 – Present Communicated with clients through social media and messaging
MASTER’S DEGREE IN PHYSICAL platforms
AND BIOMEDICAL Consulted customers on product selection and skincare solutions
ELECTRONICS Processed orders and handled customer inquiries
Increased conversion rates through personalized recommendations
First semester completed
Maintained long-term client relationships and repeat sales

SKILLS 2024 - 2026
Civil Protection of Kryvyi Rih
Sales & Customer Relationship Manager
Sales & Lead Generation
Conducted cold outreach and generated new leads
Client Communication
Processed inbound inquiries and converted leads into clients
CRM Management Managed full sales cycle from first contact to deal closing
Contract Administration Maintained and updated CRM system (client database, pipeline
tracking)
Customer Support
Prepared contracts and supervised the signing process
Social Media Management Coordinated document workflow and contract distribution
Email Marketing Managed email marketing campaigns and messaging automation
Worked with chatbots to improve client communication
Chatbot Communication Created content for Facebook and managed Google Business profile
Content Writing Wrote articles for the company website blog
Negotiation Skills

REFERENCE
LANGUAGES

English (B1) Reference aviable upon request
Ukrainian (Fluent)
Russian (Fluent)