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Hlib Shevchenko Profile

Qualified professional with experience in optimizing logistics processes and
operational activities of commercial and humanitarian projects. I am able to
systematically analyze work processes, determine the key needs of the company
and team, and quickly find effective solutions. I initiate the improvement of
approaches in work and implement practical changes that increase the efficiency
and effectiveness of operations.

Employment
Personal details Logistics Officer Jun 2024 - Present
Handicap International (NGO), Kyiv
Hlib Shevchenko
Key achievements:
[открыть контакты](см. выше в блоке «контактная информация») Reduced expatriate accommodation costs by 20% by transitioning to newer
properties while maintaining service quality.
Supported and updated inventory procedures for better record keeping.
[открыть контакты](см. выше в блоке «контактная информация»)

Key responsibilities:
Kyiv, Ukraine Kyiv 1. Operations & facilities management with directed maintenance and
equipment provision, ensuring 100% operational readiness for staff.
December 7, 2000 2. Fleet operations scheduling, vehicle maintenance coordination, compliance
reporting (VMC).
Чоловічий 3. Execution and support of end-to-end procurements and financial workflows
via Link (ERP) with vendor relations management.
Ukrainian 4. Stock procedures management, including monthly audits and quality control
for project-critical equipment.

Skills Transport Officer Feb 2024 - May 2024
Handicap International (NGO), Kyiv
Microsoft Excel
Key achievements:
Microsoft Word Updated Travel & Event SOP, standardizing processes and improving
efficiency and clarity for staff travel operations.-
Microsoft Powerpoint Improved a list of approved hotels and optimized travel routes between
bases, ensuring operational efficiency and staff safety.
Google Sheets

1C Key responsibilities:
1. Coordinated travel and accommodation operations for staff in compliance with
MC Office organizational policies, ensuring accurate and timely bookings.
2. Improved travel workflows by updating TER tracking systems and
Link CRM
streamlining record-keeping for operational efficiency.
PTV Vissim 3. Led inductions and supported staff on proper organization of travel process
ensuring compliance with internal policies and smooth execution.
Vissum 4. Contributed to Travel SOP development and process improvements, including
assessment of hotels, travel routes, and security coordination.
Google Tables 5. Prepared and validated financial documentation for travel-related payments,
ensuring accuracy and adherence to internal controls.
Notion
6. Maintained archiving and documentation of travel records for transparency
Trello and audit readiness.

Jira
Languages Customer Service Manager Jun 2023 - Jan 2024
Oiler (Vehicle service station), Kyiv
Ukrainian Key achievements:
Achieved client satisfaction rate of 97%.
English Increased general customer retention rate by 15% providing regular client
communication loop.
German
Key responsibilities:
1. Management of the end-to-end vehicle repair lifecycle, ensuring quality
control and operational efficiency.
2. Execution of a sales plan for spare parts and works.
3. Supplier sourcing & inventory coordination.
4. Maintenance of 100% accuracy in daily operational records using 1C
(ERP/CRM) to track workflows and client interactions.
5. Provided proactive customer support and feedback loops, improving client
satisfaction and retention.

Transport analyst Nov 2021 - Jun 2022
Dornier Group, Kyiv

Key responsibilities:
1. Analysis of the current state of the city's transport system, legal regulation
oftransport activities, and identification of the main problems.
2. Defining priorities, key goals, and a list of activities for development
incooperation with the interested parties.
3. Preparation of the strategic documents with recommendations on
sustainableurban and transport systems development.
4. Development of the Transport model (assistance).

Commercial Trainee Aug 2020 - Jul 2021
"Colgate-Palmolive Ukraine" LLC, Kyiv

Key achievements:
Assessed 5P marketing execution in regional markets and provided
actionable reporting for decision-making.
Key responsibilities:
1. Marketing and Sales KPI analysis.
2. Supported the pilot project of the B2B sales.
3. Cross-functional reporting (Sales / Logistics).
4. Assistance in Supply Plan development in accordance to Sales
departmentrequests.

Education

Master in Smart Transport and Logistics Sep 2021 - May 2023
National Transport University, Kyiv, Ukraine

Bachelor in Transport Technologies Sep 2017 - Jun 2021
National Transport University, Kyiv, Ukraine