Анастасія

PROFESSIONAL SUMMARY

Motivated professional with strong teamwork and exceptional
communication abilities. Skilled in accurate interpretation,
intercultural sensitivity, and customer care, with experience in
ANASTASIIA high-pressure environments and diverse settings. Seeking to
VAKHOVSKA leverage foundational skills and hands-on experience to excel in
new opportunities within various fields.
CONTACT
EXPERIENCE
(438) 347-5145
July 2022 - December 2025
[открыть контакты](см. выше в блоке «контактная информация»)
Military interpreter
Edmonton , AB T8A4J3 Worldwide language resources, Cirencester

• Built positive, professional relationships with clients through effective,
compassionate communication.
SKILLS
• Worked in extreme environments and weather conditions, provided
high quality translations owing to a quick ability to learn on the fly and
• Business development excellent physical capabilities.

• Sales techniques • Displayed neutrality towards client and limited English speaker to
maximise impartiality and non-interference.
• Facebook
• Maintained understanding of slang, regional differences and informal
• Twitter speech to offer services to broad client base and translate nuances.

• Instagram • Used headphones and microphones to improve sound quality.

• Internet marketing
• Collaborated with colleagues to compile helpful information into
organized glossaries for regular referencing during translation
• E-mail marketing process.

• Accurate interpretation • Offered cultural input to speakers, assisting parties speaking different
languages communicate.
• Impartial interpretation
• Analyzed audience members and listened to debriefings on
• Excellent customer care presentation materials to determine best ways to interpret data and
present.
• Telephone interpreting
• Consulted specialized dictionaries, thesauruses and reference books,
• Impartiality identifying closest equivalents for nuanced terminology, words and

• Outstanding communicator
phrases.
• Provided parties with clear and exact translation of written materials
• Public speaking and interpretation of verbal conversations.
• People management

• Organization and Time
March 2022 - April 2022
Management volunteer interpreter

• Training and Development overseas charity organisations, Krakow, Poland

• Teamwork and Collaboration • Translated live recordings in real-time with accuracy and composure.

• Interpersonal communication • Used cultural background knowledge to understand the idiomatic
meanings of specific expressions.
• Note-taking techniques
• Interpreted conferences, meetings and presentations into English and
Intercultural sensitivity Ukrainian.
 • Professional ethics • Translated conversations and documents between two parties in

• Client support
professional situations.

• Relationship building April 2020 - September 2021
• Emotional intelligence Digital Sales Manager

• Dialect understanding Viseven, Zhytomyr, Zhytomyr

• Language proficiency • Leveraged CRM data to send targeted emails designed to increase
sales.

LANGUAGES
• Liaised with customers to determine needs and provide
recommendations.
• Maintained friendly and professional customer interactions.

• Ukrainian • Profiled, targeted and prospected territory within and beyond existing
Native customer base.
• Interviewed applicants and identified viable candidates based on
• English enthusiasm and ability to project positive image.
Fluent • Facilitated positive purchasing decisions by sharing product
knowledge with customers and making personal recommendations.
• Russian
• Utilized a variety of digital platforms, including social media, email
Bilingual campaigns, webinars, and SEO and SEM techniques to drive revenue
growth.
• Polish
Conversational
June 2019 - September 2019
Waitress
Siena Palace, Pomorsko, Pomorsko

• Delivered quality food and beverage service to over 90 guests per
shift.
• Processed cash, credit card and voucher payments using POS
terminals.
• Optimized customer experience, serving each guest with sincere,
positive and enthusiastic attitude.
• Resolved customer complaints promptly, escalating larger operational
concerns to management.
• Arranged alternative selections for guests with food allergies,
intolerances, or special diets.
• Offered diners detailed allergen advice across daily menus and
specials, ensuring optimal customer care and safety.

EDUCATION

January 2022
Bachelor degree in Philology
Zhytomyr state University