Mure
Customer support representative
- Возраст:
- 28 лет
- Город проживания:
- Киев
- Готов работать:
- Удаленно
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Kyiv, Ukraine. (Remote)
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PROFILE
Highly organized Administrative & Finance Professional with specialized experience in workflow
optimization and internal controls. Native/Fluent English speaker, expert in utilizing CRM tools
(HubSpot, Zendesk) and ERP systems to streamline client data management and inter-
departmental communication. Proven track record in maintaining high-level accuracy in remote-
first and regulated environments, combining administrative diligence with financial oversight to
enhance institutional productivity.
EDUCATION
Nigerian College of Accountancy-(ANAN) (2024).
Master of Science in Accounting- Bingham University Karu, Nasarawa State, Nigeria. (2022).
Bachelor of Science in Accounting – University of Mkar, Benue State, Nigeria (2018).
SKILLS
Administrative CRM & Workflow Technical Stakeholder
Operations Management Proficiency Coordination
Calendar management, Proficient in HubSpot Microsoft Excel, Managing
document control, and and Zendesk for client Google communications
process improvement. tracking and task Workspace, between internal teams
automation. Slack, Zoom, and external federal
Xero, and agencies.
ERPNEXT.
PROFESSIONAL EXPERIENCE
Audit Assistant/ Admin Officer | AHOKAR ABA &CO January 2024- Present
• Leveraged HubSpot to track audit timelines and client engagements, resulting in a 15%
increase in project turn around speed.
• Developed a digital filing system for statutory returns (VAT, PAYE), reducing document
retrieval time by 30%.
• A primary point of contact for audit inquiries, managing high-volume correspondence with
precision.
• Managed office inventories and bin cards through ERPNEXT, ensuring zero downtime in
office supplies and resources.
• Prepared monthly performance reports for management, translating complex financial data
into actionable administrative insights.
Account Officer October 2018 - December 2021
Universal Basic Education Commission (UBEC)
Federal Government Agency tasked with the responsibility of distributing 2% of Consolidated
Revenue Funds (CFR) to 36 states of Nigeria and the Federal Capital Territory (FCT) for the
coordination and implementation of all aspects of UBE programs.
• Managed the distribution logs for the Consolidated Revenue Fund (CRF) across 36 states,
ensuring meticulous record-keeping and regulatory compliance.
• Facilitated the disbursement process for UBE intervention funds by coordinating between
state boards and federal departments.
• Audited the utilization of allocated funds, identifying and correcting administrative lapses
to ensure institutional transparency.
• Successfully collaborated with remote regional teams using Slack and Zoom to maintain
workflow transparency during large-scale monitoring projects.
WORKSHOP
• 3-day Accountants in Training scheme (AIT) and information and Information and
Communication Technology (ICT).
• 3-day Mandatory Continuing Professional Development (MCPD) Programme.
PROFESSIONAL CERTIFICATES
• Virtual Assistant ALX.
• HubSpot CRM sales Software Certified.
• Zendesk Customer Service Professional.
• The Institute of Chartered Accountants of Nigeria. (ICAN) (In View)
• Member, Association of National Accountants of Nigeria. (ANAN).
• Associate Member, Chartered Institute of Forensic and Certified Fraud Investigators of
Nigeria. (CIFCFIN).
COMMUNITY OUTREACH
• National Personnel Audit (2022)
Comprehensive census of all public and private basic education institutions in Nigeria and
ensuring. It aims to gather personnel and other relevant information to improve planning and
resource allocation in the basic education-sector and ensuring that the data is consistent from
school level to the federal level.
• Adhoc Election Staff (2019)
Participated in the 2019 General Election in Abuja Municipal Nigeria.
• Gender Vanguard Community Development Service (2018-2019)
Actively involved in a group which was responsible for promoting gender equality, creating
awareness and fighting social ills such as Gender base Violence (GBV), Child Abuse, Human
Trafficking.
CONFERENCES
• Association of National Accountants of Nigeria Mandatory Continuing Professional
Development (MCPD) Programme with the theme “Technology Innovation in Accounting
and Internal Controls” in Lokoja, Kogi state. (February 2024)
• Chartered Institute of Forensics and Certified Fraud Investigation of Nigeria Technical
Session with the theme “Importance of Forensic Science in Combating Terrorism in
Contemporary Nigeria Discourse” in Abuja, (February 2024)
OTHER
Hobbies: Reading, Volunteering, Travelling, Fashion Designing.
Nationality: Nigerian.
Reference: On request
Другие резюме этого кандидата
Рассматривает должности: Sales agent, Contact center operator, Онлайн-консультант, еще 6 должностей
Киев, Удаленно
NEV, MURE JULIET Kyiv, Ukraine. (Remote) , . , @Priest_more PROFILE Highly organized Administrative & Finance Professional with specialized experience in workflow optimization and internal controls...
Удаленно
Высшее образование · Полная занятость, неполная занятость
Образование: 01.2014 - 01.2018: Accounting (University of Mkar).
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