Vitalii Ветеран

Vitalii Rudenko
​
Anti-Fraud Manager
​
[открыть контакты](см. выше в блоке «контактная информация») Eng. B2

rudenko0707 ☎ [открыть контакты](см. выше в блоке «контактная информация»)
Kiev,Ukraine 1995

With 4 years of experience in the iGaming industry, I specialize in safeguarding platform ecosystems by
driving proactive fraud prevention through real-time monitoring and behavioral analytics. By leveraging
deep-dive data analysis and risk profiling, I transform gameplay and transaction data into actionable
strategies that eliminate vulnerabilities and maximize revenue protection. I excel at managing the full risk
mitigation lifecycle, from rigorous KYC and transaction verification to the identification of complex
multi-accounting and bonus abuse schemes.

Core Skills

Fraud Detection: Real-time Bonus Abuse Control: Detecting KYC & Verification: Managing
monitoring of user activity to detect and neutralizing bonus hunters and identity and document verification to
multi-accounting, arbitrage, and late betting strategies. ensure AML compliance.
suspicious patterns.

Affiliate Fraud Analysis: Behavioral Profiling: Creating Gameplay Verification: Analyzing
Analyzing CPA/RevShare traffic to customer segments based on risk game sessions
detect incentivized sign-ups, fake levels and behavioral patterns.
FTDs, and affiliate abuse.

Risk Mitigation: Developing and Data Analysis & Reporting: Cross- Sync: Coordinating with
implementing safety rules and Transforming raw data into Support, Compliance, and Tech
internal security protocols. actionable insights and trend reports. teams.

Process Optimization: Improving Security automation: integrating
internal fraud prevention policies
and automating detection of automated fraud detection tools
mechanisms.
Achievements:
●​ Revenue Protection & Loss Prevention: Significantly reduced financial risk exposure by
identifying and blocking sophisticated fraudulent transactions and multi-accounting
schemes before they impacted the bottom line.
●​ Operational Efficiency: Successfully identified and neutralized a large-scale multi-accounting
scheme involving over 100+ linked accounts, preventing potential bonus abuse and
significant financial loss.
●​ Strategic Security Enhancement: Researched and integrated new automated fraud detection
tools, which reduced the time spent on manual account reviews while increasing the
accuracy of anomaly detection.
●​ Risk-Based Segmentation: Created advanced customer risk groups based on behavioral
analytics, which boosted team productivity and enabled faster identification of fraudulent
patterns.

Experience​

Anti-Fraud Manager
NDA (iGaming) January 2025 – February 2026 (1 year 1 month)

Responsibilities:

●​ Fraud Detection & Behavioral Analysis: Conduct scheduled monitoring of user activity
across Sportsbook and Casino to identify and mitigate multi-accounting, collusion, and
sophisticated fraud schemes using behavioral analytics.
●​ Abuse Prevention & Control: Detect and neutralize bonus hunters, arbitrageurs, and late
betting strategies; enforce fair wagering compliance and monitor for low-risk betting patterns
(e.g., Martingale, money laundering).
●​ Gameplay & Provider Verification: Analyze gaming sessions to ensure the legitimacy of
winnings; collaborate with game providers to verify slot operations and RNG integrity for
specific rounds or timeframes.
 ●​ Identity & Document Verification: Manage the full KYC lifecycle, including the initial
request for documents and rigorous verification of identity and payment methods to ensure
alignment with AML policies.
●​ Product Risk Assessment: Evaluate gaming products and platform features for potential
exploits or operational vulnerabilities to proactively prevent system abuse.
●​ Strategic Security Innovation: Proactively identify and integrate advanced software
solutions and automated tools to fortify project security and counter emerging fraud threats.
●​ Behavioral Segmentation & Risk Profiling: Analyze user data to develop specific
customer segments based on risk levels, allowing for optimized monitoring of high-value
players and early detection of suspicious patterns.
●​ Security Framework & Policy Development: Design and implement comprehensive safety
protocols and internal rules to standardize fraud prevention across the platform and ensure
operational integrity.​

Infantry Soldier
Armed Forces of Ukraine February 2022 — December 2024 (2 years 10 month)

Anti-Fraud / PSP / Customer Support Manager
NDA (iGaming) June 2019 — February 2022 (2 years 9 month)

Anti-Fraud Manager April 2021 – February 2022 (10 month )

Responsibilities:
●​ Fraud Detection & Behavioral Analysis: Conduct scheduled monitoring of user activity
across Sportsbook and Casino to identify and mitigate multi-accounting, collusion, and
sophisticated fraud schemes using behavioral analytics.
 ●​ Abuse Prevention & Control: Detect and neutralize bonus hunters, arbitrageurs, and late
betting strategies; enforce fair wagering compliance and monitor for low-risk betting patterns
(e.g., Martingale, money laundering).
●​ Gameplay & Provider Verification: Analyze gaming sessions to ensure the legitimacy of
winnings; collaborate with game providers to verify slot operations and RNG integrity for
specific rounds or timeframes.
●​ Payment & Transaction Security: Verify individual financial transactions for regulatory
compliance; track and prevent fraudulent transactions while overseeing the security of
deposit and withdrawal flows.
●​ Identity & Document Verification: Manage the full KYC lifecycle, including the initial
request for documents and rigorous verification of identity and payment methods to ensure
alignment with AML policies.
●​ Product Risk Assessment: Evaluate gaming products and platform features for potential
exploits or operational vulnerabilities to proactively prevent system abuse.
●​ Strategic Security Innovation: Proactively identify and integrate advanced software
solutions and automated tools to fortify project security and counter emerging fraud threats.
●​ Behavioral Segmentation & Risk Profiling: Analyze user data to develop specific
customer segments based on risk levels, allowing for optimized monitoring of high-value
players and early detection of suspicious patterns.
●​ Security Framework & Policy Development: Design and implement comprehensive safety
protocols and internal rules to standardize fraud prevention across the platform and ensure
operational integrity.

PSP (Payment) Manager November 2020 – April 2021 (6 month )

Responsibilities:

●​ Conversion & Performance: Monitor deposit CR in real-time, identifying performance drops
and implementing quick fixes to maximize success rates.
●​ Cashier Management: Configure payment gateways, manage method
activation/deactivation, and optimize routing and limits.
●​ PSP Relations: Act as the primary lead for payment providers, resolving technical issues and
coordinating method updates.
●​ Payout & SLA Tracking: Ensure timely withdrawal processing, investigating delays and
removing bottlenecks with providers.
 ●​ Data Analysis: Generate hourly/daily reports via Power BI, analyzing transaction flows and
failure reasons to identify trends.
●​ Cross-functional Support: Collaborate with Fraud, Compliance, and Tech teams to align
payment operations with risk policies.
●​ Testing & Integration: Support the launch of new payment methods through rigorous pre-live
testing and UX validation.

CS Manager June 2019 — November 2020 ( 1 year 5 month)

Responsibilities:
●​ Omnichannel Support Management: Manage high volumes of incoming customer inquiries
via Live Chat and email, ensuring timely, accurate, and professional responses.
●​ Player Lifecycle & Issue Resolution: Identify and assess player needs to achieve maximum
satisfaction; resolve complex complaints by providing appropriate solutions and alternatives
within strict SLAs.
●​ Retention & Conflict Management: de-escalating of issues and maintaining customer
retention in a high-pressure environment.
●​ Compliance & Risk Mitigation: Ensure strict adherence to KYC, AML and Responsible
Gaming policies to maintain platform integrity and regulatory compliance.
●​ Product Mastery: Stayed updated on evolving product features, game mechanics, and
promotional offerings; adhere to internal communication procedures and actively contribute
to team strategy meetings.

Customer Support Manager
NPC-pharmacy, Київ (E-commerce) April 2018 – June 2019 (1 year 2 month)
​
Responsibilities:

●​ respond to all customer inquiries quickly and accurately
●​ solving disputes
●​ issue refunds according to companies refund policy
●​ re-send products to customers when needed
●​ tracking packages