Олександр

Aleksander Rybikov
Project manager | Delivery Manager
[открыть контакты](см. выше в блоке «контактная информация») | [открыть контакты](см. выше в блоке «контактная информация») | [открыть контакты](см. выше в блоке «контактная информация») | Porto

PROFILE
Project Manager experienced in web/​mobile development through the full Software Development
Lifecycle (SDLC).
Coordinate cross-functional engineering teams, maintain structured backlog management, and ensure
predictable delivery across multiple parallel projects.
Strong focus on stakeholder alignment, delivery transparency, and disciplined execution in Agile
environments.

PROFESSIONAL EXPERIENCE
Delivery Manager 08/2025 – 01/2026 | remote
Concepta.pro⁠
Implemented a ClickUp-based process tracking system covering product lifecycle execution across
•

5 departments in a 60-person company.
Built a company-wide process map aligning cross-department collaboration and enabling
•

leadership visibility into delivery progress and operational risks.
Structured execution for 7 products, organizing ~40 tasks and ~220 subtasks per product within
•

coordinated operational workflows.
Introduced structured tracking of tasks, blockers, and ownership with automated notifications,
•

increasing task transparency to 100%.

Operations Manager 11/2024 – 04/2025 | remote
Allbridge.io⁠
Designed operational workflow tracking for a 30-person blockchain startup, introducing structured
•

coordination across product and business teams.
Managed 20 parallel initiatives while maintaining clear task prioritization, progress tracking, and
•

deadline coordination.
Introduced structured user feedback categorization translating product insights into actionable
•

backlog inputs.
Created operational dashboards for Founder and CTO improving visibility of initiatives and
•

operational activities.

Project manager 12/2019 – 11/2024 | remote
Deepdive tech⁠
Delivered 10+ web and mobile projects through the full Software Development Lifecycle (SDLC)
•

from discovery to production release.
Coordinated cross-functional engineering teams of 8–12 specialists including developers, QA
•

engineers, designers, and DevOps engineers.
Managed up to 4 parallel project streams while maintaining planning accuracy within ±10% of
•

initial timelines.
Reduced requirement clarification cycles by 40% through structured backlog management and
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delivery documentation.
Head of Tech Support 06/2018 – 06/2020 | Kyiv, Ukraine
Paytomat⁠
Coordinated incident communication and issue resolution for a cryptocurrency wallet product
•

used by ~50K users.
Managed ~20 support tickets per day with 1-hour first response and ~4-hour resolution time.
•

Maintained ~95% CSAT through SLA-driven support workflows and structured incident handling.
•

Translated recurring user issues into structured backlog items supporting product improvement.
•

SKILLS
Project & Delivery Management — end-to-end project delivery, scope and schedule control,
resource coordination, bottleneck analysis, backlog management, risk management, prioritization and
time-management
Agile & Delivery Processes (Scrum, Canban) — ceremonies, backlog user stories, roadmap,
dependencies
Stakeholder & Customer Communication — requirement clarification, presentation of results,
feedback management, transparent dashboards and status reporting
Cross-functional Team Coordination — engineering, product, marketing, support, bizdev -
distributed teams, time zone coordination
Jira, Confluence, Trello, Slack, Notion, ClickUp, Figma, Miro, Swagger, SQL, Postman,
MS Office, Zendesk, n8n, AI

EDUCATION
Communication Systems - Bachelor's degree 06/1994 – 07/1999 | Kyiv, Ukraine
with honors
Kyiv Military Institute of Control and
Communication

CERTIFICATES
IT Project Manager Professional Certificate | IBM (in progress)
OpenAPI: Beginner to Guru | Udemy | 2021⁠
Introduction to Watson AI | IBM | 2020⁠
Enterprise Design Thinking Practitioner | IBM | 2020⁠
Enterprise Design Thinking Co-Creator | IBM | 2020⁠

LANGUAGES
English — B2
Ukrainian — native