Алiна

Experience

Freelance Linguist (UAE) May 2024 - Present
• Supported international projects through translation and cultural consulting,
ensuring accurate communication across teams and documents.
• Delivered lectures, developed, and implemented tailored language learning
programs and evaluated effectiveness of learning programs using feedback
surveys.

ALINA ROHALOVA Junior Business Consultant (Internship) Jul 2024 - Sep 2024
Analogic Rights Co. (UAE)
Customer Service & Operations Specialist
• Coordinated clients with the business setup process in the UAE, including
Phone: [открыть контакты](см. выше в блоке «контактная информация») company registration, licensing and visa application in free zone
Email: [открыть контакты](см. выше в блоке «контактная информация») • Prepared and submitted administrative documents, ensuring compliance with
Location: Dubai, UAE UAE regulations
• Made the research on business incorporation requirements and provided the
Summary guidance to international clients, ensuring clear communication across cultural
and linguistic differences.
Customer service and business operations
specialist with experience managing client Business Support Executive Oct 2022 - May 2024
interactions, coordinating operational workflows,
Symrise AG (UAE)
and supporting international business processes
in the UAE. Strong background in customer • Coordinated operational and administrative processes to provide support
communication, cross-cultural communication, across departments ensuring that administrative practices are conducted in
documentation management, cross-department accordance with company policy.
coordination and ensuring efficient service • Owned and answered customer requests for prices, samples, documentation,
delivery. Valued for reliability, and the ability to technical information and ensures that all relevant tasks are handled in an
ensure smooth operations while maintaining high efficient and effective manner.
service standards. • Facilitated communication with international clients and ensured clear
communication.
Skills
• Ensured accuracy and confidentiality in pricing, customer databases, and
• Organizational Skills business documents.
• Cross-Cultural Competence • Delivered monthly presentations, reports and sales statistics to account
• Customer Service Skills managers.
• Compliance Support • Acted as a key internal contact for customers and internal service departments.
• Team Coordination Skills
• Handling Confidential Information Guest Relations Supervisor Sep 2021 - Oct 2022
• Database Management (MS Office, Google Jumeirah Beach Hotel (UAE)
Workspace, SAP) Promoted from Guest Relations Officer to Guest Relations Supervisor in June 2022.
• Project Coordination Skills • Managed and trained the guest relations team, ensuring adherence to high
• Judgment and Decision-Making Ability standards.
• Documentation & Reporting
• Mediated conflicts and handled diverse cultural interactions with sensitivity.
• Coordinated daily tasks and schedules for a team, ensuring efficient operations.
Languages
• Daily managed multilingual correspondence, translating emails and calls for
• English – Proficient smooth operations.
• Ukrainian – Native • Coordinated with various different departments to improve guest experience.
• Russian – Native • Arranged reservations and transportation for guests.
• Polish – Upper-Intermediate
• Chinese – Intermediate Lecturer Mar 2019 - Sep 2020
• Spanish – Beginner Profi Lingua (Poland)

Courses • Designed training programs to support students in achieving their personal
goals.
The Ultimate Project Management PMP Prep
• Delivered lectures in English, Chinese, Polish, Russian, and Ukrainian languages.
Course (35 PDUs)
• Proofread and edited student essays for grammatical accuracy and tone.
Udemy 2025
• Adapted teaching materials across languages, focusing on idioms and regional
Editing Mastery: How to Edit Writing to Perfection
Project Management Institute 2024 variations.
Development of the Female Entrepreneurship
EU 4 Business in Ukraine 2020
 Guest Relations Officer Jan 2018 - Oct 2018
The Ritz-Carlton, Sharq Village & Spa (Qatar)
Volunteering
• Coordinated with different departments to improve guest experience.
Translators Without Boarders • Managed multilingual guest communications, translating inquiries and
Sep 2024 - Nov 2024
reservations accurately.
Contributed 102 hours to translating documents
• Welcomed guests and assisted with check-in/check-out, ensuring adherence to
and toolkits for non-profit organizations,
brand standards.
including Nonviolent Peaceforce and ActionAid
Denmark
Campaign Assistant Manager Oct 2014 - Nov 2015
Médecins Sans Frontières Election Campaign (Ukraine)
Mar 2021- Jun 2021
• Worked within a budget and delivered regular reports of campaign results.
Provided translation and interpretation services in
Eastern Ukraine, enabling effective • Supervised the campaign team (clarifying the tasks and controlling outcomes).
communication between international medical • Assisted with searching and recruiting team members.
teams and local patients • Assisted with organization of promotional events.

Additional Education
• Driving License – Light vehicle (Ukraine, UAE) Master’s Degree in Cross-cultural communication in business and advertising
University of Social Sciences in Warsaw (Poland) 2019 – 2021

Master’s Degree in Philology (Translation from English and Chinese languages)
State Institution Luhansk Taras Shevchenko National University (Ukraine) 2016 – 2017

Advanced Training program on Chinese Culture and Language
Tourism College of Zhejiang (China) 2014–2016

Bachelor’s Degree in Philology (English and Chinese language and literature)
Luhansk Taras Shevchenko National University (Ukraine) 2012 – 2016