Контактная информация

Соискатель указал телефон .

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/17770218/

Опыт работы

Support specialist

с 09.2021 по 09.2022 (1 год)
Questera Games, Дистанційно (IT)

- Communicating with platform users via chat.
- Resolving technical and payment-related issues.
- Collecting information, reproducing and escalating issues to the appropriate teams.
- Maintaining documentation and updating the Customer portal/Help center.

Customer support representative

с 07.2018 по 08.2021 (3 года 2 месяца)
ZoomSupport, Івано-Франківськ (IT)

- Providing remote Customer Support 24/7.
- Installing, uninstalling and troubleshooting software.
- Performing system cleanup and optimization.
- Resolving issues with peripheral devices (e.g., printers, mice, keyboards).
- Collaborating with the team to effectively resolve issues and support customers.

Знания и навыки

• Technical support for users
• Quick Sales
• Work with clients

Знание языков

• Английский — выше среднего
• Украинский — свободно

Дополнительная информация

Part-time employment only.