Надія

NADIIA
BLIATNYK
CUSTOMER SUPPORT

Customer Support Specialist with experience working with
international clients and resolving customer inquiries. Skilled
at managing large amounts of information, coordinating
orders, and delivering high-quality customer service. Focused
on clear communication, problem-solving, and maintaining
high levels of customer satisfaction.

CONTACT DETAILS

[открыть контакты](см. выше в блоке «контактная информация») WORK EXPERIENCE
[открыть контакты](см. выше в блоке «контактная информация»)
SALES MANAGER
Lviv Guangzhou Trade House 12.2018 – Present
Communicated with international clients,
SOFT SKILLS
factories, and suppliers
Coordinated orders, deadlines, and
Punctuality
logistics processes
Communication skills
Assisted customers with questions and
Problem-solving
concerns about orders, payments, and
Attention to detail
product issues.
Teamwork
Monitored product quality and ensured
Time management
compliance with client requirements
Worked with large volumes of information
TOOLS:
and documentation
• CRM systems
Provided customer support by responding
• Email support
to client inquiries and resolving issues
• Order management systems
promptly
• Microsoft Office / Google
Improved customer satisfaction through
Docs
effective communication and quick
problem-solving
ENGLISH

Ukrainia - Native PROFESSIONAL SKILLS
English — Intermediate Business communication
Customer support
Working with international partners
EDUCATION Process organization and control
Logistics and order management
Lviv Ivan Franko National Documentation management
University 2012-2016 -
Bachelor's degree in cultural
studies