Nnamdi
Customer support representative
- Рассматривает должности:
- Customer support representative, Sales specialist, Sales executive, Call-center supervisor, Sales manager, Sales representative, Менеджер з персоналу, Team lead, Territory manager, Sales agent
- Возраст:
- 25 лет
- Город проживания:
- Киев
- Готов работать:
- Киев, Удаленно
Контактная информация
Соискатель указал телефон и эл. почту.
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Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/17858754/?puid=169982
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Sales Executive | Business Assistant | Customer Support Representative
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PROFESSIONAL EXPERIENCE
Customer Support Representative, ClearPath Services Ltd 2022 – 2024
Responded to customer inquiries via email and phone, handling an average of 40-
•
60 tickets daily.
Assisted customers with service requests, billing issues, account updates and
•
general inquiries.
Resolved complaints professionally, reducing repeat complaints and improving
•
customers satisfaction.
Logged all customer interactions accurately using internal ticketing and CRM
•
systems.
Escalated technical or unresolved issues while ensuring customers received
•
timely updates.
•Followed company support guidelines to maintain consistent and professional
service delivery.
Sales Representatives, Nexora Systems GmbH 2020 – 2021
• Managed B2B sales of IT hardware an cloud based SaaS solutions across European
SME markets.
• Consistently exceeded quarterly sales target by an average of 15% through
consultative selling and strong account management.
• Negotiated and closed contracts with small and mid sized enterprises, helping
expand the companyʼs footprint in emerging markets.
• Maintained and updated CRM records, improving pipeline visibility and follow up
efficiency.
Project and Administrative Assistant, 2021 – 2023
Northfield Edge Solutions(Boutique Consulting Firm)
• Assisted project leads with task coordination and deadline monitoring.
• Tracked project progress and updates using Trello style boards.
• Prepared meeting notes, schedules, and reports.
• Communicated professionally with remote partners and vendors.
• Demonstrated strong initiative by resolving minor operational issues
independently.
EDUCATION
B.Sc. Sociology & Anthropology, Enugu State University of Science and Technology 2018 – 2021
SKILLS
Technical Proficiency Report writing and document preparation
Customer service and client relations Team Leadership and Training
Effective communication and presentation CRM and Sales Tools
LANGUAGES
English
—B2 ( Upper intermediate,
Professional Proficiency)
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Сравните свои требования и зарплату с вакансиями других компаний:
Резюме кандидата размещено по адресу: https://www.work.ua/resumes/17858754/?puid=169982