Контактная информация

Соискатель указал телефон, эл. почту и LinkedIn.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/3104581

Опыт работы

Marketing Executive

с 05.2020 по наст. время (3 года 11 месяцев)
6:19 Studio, Київ (Art)

• Brand Development and Personal Branding of Masters
• Introducing Brand to Market
• Brand Tone, Message Development and Implementation
• Brand Merch for Cross-Selling and Surprise Marketing
• Be the voice of the company; owning the social media strategy (e.g. Facebook/Instagram/Twitter) - targeting appropriate channels with well-considered and engaging content
• Drive lead acquisition through implementing digital marketing strategies aligned to the companies strategic growth plans
• Customer research and insights

Digital Marketing Manager & Head of Marketing Operations

с 11.2019 по 08.2020 (9 месяцев)
EPC Network, Київ (IT)

• Hiring, On-boarding and Training of Marketing members from scratch
• Leading 100+ Email Service Provider Platforms management and workflows (Communication, Setup, Tracking, Customization)
• Managed 5+ million leads across different technologies and platforms
• Leading Direct Media Buying team, Development & Design Workflows
• Managed KPIs for 15+ marketing members
• Reporting to COO and CEO

Partner & VP Marketing

с 01.2019 по наст. время (5 лет 3 месяца)
Pharaonian, Київ (Marketing Agency)

• Setup and Maintenance of Business Workflows
• Implementation of Client-side Projects’ Marketing Strategies and PoA
• New Clients Acquisition for Agency
• Client Communication and Reporting
• Partner Meetings and Steering Committee Member

Digital Marketing Manager & Head Of Marketing Operations

с 06.2018 по 01.2019 (7 месяцев)
Bitmedia, Київ (Ad-Tech)

• Managed and Maintained Marketing day-to-day
• Lead Retention workflows such as Remarketing, Email, PR, etc.
• Implemented drip-marketing hosted solution and automated processes
• Managing of interns and junior marketers
• Reporting to CMO

Digital Marketing Manager & Head Of Marketing Operations

с 06.2017 по 01.2019 (1 год 7 месяцев)
Plasticjam, Киев (Education and science)

• Implementation and Maintenance of Marketing day-today
• Improved SERM and SERP to increase ROI & strengthen Brand Presence
• Worked on Customer Loyalty Program & Affiliate Fraud Prevention System
• Managed Offers Promotion through various mediums including Email, PR, SEM, SMM, etc.
• Implementation and Management of Black-hat SEA workflows
• Implementation and Management of social media advertising and Remarketing (сross-domain & cross-platform)
• Media Buying through alternative platforms
• Budgeting and KPI Reporting of marketing expenses across all teams and functions
• Reporting to CMO

Head of Sales Department

с 01.2016 по 06.2017 (1 год 5 месяцев)
Plasticjam, Киев (Education and science)

• Managed the sales administration function and developed strategic plan to achieve sales targets and expand customer base
• Built process and funnel for manual top-down reachout, onboarding, activation, and expansion
• Increased retention by 110% in 2017 through new approach to the client communication & customer loyalty program creation
• Developed weekly, monthly and quarterly sales objective
• Designed new bonus structure to motivate team increasing sales by 30%

Fraud Investigator & Dispute Manager

с 12.2015 по 05.2016 (5 месяцев)
WebSunGroup, Киев (IT)

• Supported many aspects of financial operations including misapplied payments, refunds to customers, invoice credits, negotiation and settlement of outstanding invoice disputes, chargebacks, etc.
• Processed inter-territorial requests and secured monthly revenue
• Resolved third-party leasing issues by collaborating with PayPal, service departments and clients to negotiate a workable agreement

Senior Sales Manager

с 08.2015 по 06.2016 (10 месяцев)
EvoPlay, Киев (IT)

• Supervised and mentored extensive base of customers in the sphere of online gambling
• Mentored the team to ensure excellent service whilst a sales approach is maintained and conversion rate increases
• Take an active part in planning and implementing future department strategies to continually improve the results as well as service provided.

Co-Founder

с 02.2015 по 08.2016 (1 год 6 месяцев)
IGTI, Киев (IT)

• Created a startup from scratch (Market Research, Market Analysis, SWOT, Product Development Planning, etc.)
• Development of innovative sales strategy
• Talent acquisition and training, developed cross-department communication
• Securiтп early-stage funds, investors relations & operations, financial reporting, etc.

Senior Sales Manager

с 11.2014 по 08.2015 (9 месяцев)
CloneFish, Kyiv (IT)

• Developed an effective chat selling technique to promote products, resulting in a high rate of returns
• Increased conversion rate by 150% within 30 days
• Handled complex queries/complaints and turning them into opportunities
• Processed revenue reports, created sales initiatives and goals

Sales Development Manager

с 06.2014 по 11.2014 (5 месяцев)
Noosphere Ventures, Kyiv (Finance, banking, and insurance)

• Finished financial market trading analysis and strategies courses
• Demonstrated an unwavering commitment to customer service, converting cold leads into new sales while expanding existing FX client base
• Maintained customer records and account information on an on-going basis

Customer Support Representative

с 01.2014 по 06.2014 (5 месяцев)
Trionika, Kyiv (IT)

• Commended for initiative, persuasive customer focus and dependability in performance evaluations
• Kept records of customer interactions and provided appropriate solution to clients' complaints
• Consistently exceeded sales targets, call handling quotas and quality benchmarks in professionalism

Образование

Kyiv National Linguistic University

Bachelor in Spanish and English philology, Kyiv
Неоконченное высшее, с 2011 по 2016 (4 года 8 месяцев)

Дополнительное образование и сертификаты

THE FUTURE LEADERS EXCHANGE (FLEX)

2009

SEARCH ENGINE OPTIMIZATION | BACKLINKO

Jul 2015

IT COURSE FOR STARTUP ENTERPRENEUR | UDEMY

Feb 2017

SOCIAL MEDIA MARKETING | HUBSPOT

Aug 2017

PRODUCT MANAGEMENT: ROADMAPS | UDEMY

Jan 2018

BECOME A PRODUCT MANAGER | UDEMY

May 2018

PR & EVENT MARKETING | PUBLIC KITCHEN SCHOOL

May 2020

MARKETO CERTIFIED ASSOCIATE | ADOBE MARKETO ENGAGE

May 2020

BRONTO CERTIFIED SPECIALIST | ORACLE NETSUITE

Jun 2020

EMAIL MARKETING COURSE | ITERABLE ACADEMY

Jul 2020

Знания и навыки

Знание языков

• Украинский — свободно
• Английский — свободно
• Испанский — начинающий
• Русский — свободно

Дополнительная информация

PROFICIENCY:
•Incredibly high aptitude ceiling for learning and adaptation
•Diligent, dependable, capable of multitasking and meeting tight deadlines while maintaining quality and accuracy of work
•Strong training, managerial, administrative, and interpersonal skills
•Flexible and team-oriented, engaged in continuous improvement and innovation in order to broaden knowledge and experience
•Creative problem-solving ability and highly efficient in managing crisis, using behavior management strategies
•Ability to analyze complex marketing workflows
•Great partners & internal communication skills