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Резюме от 6 мая 2024 PRO

Viktoriia

Retail Manager

Занятость:
Полная занятость.
Возраст:
36 лет
Город:
Киев

Контактная информация

Соискатель указал телефон , эл. почту и LinkedIn.

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Опыт работы

Area Manager

с 12.2019 по 12.2023 (4 года)
English Home, Kyiv (Роздрібна торгівля)

Responsibilities:
- Organization of efficient performance of stores in Kyiv and regions
- Headhunting, coaching and motivating stores’ teams
- Control of KPI
- Forecast and budget planning for each store
- Control of visual mercahndising
- Stock and sales management
Achievements:
- Successfully opened 8 stores in 2020-2021 with very scarce resources and budget due to quarantine
- LFL growth of all stores shows increase from 30% to 80 % in 2020 compared to 2019, and 120% in 2021 compared to 2020

Retail Manager

с 08.2017 по 08.2018 (1 год)
Luxury Connections LTD., Maldives (Retail)

Managing deliveries and merchandise
Meeting the store monthly target and handling budget
Providing guests with exclusive luxurious fashion and fine jewellery experience
Organizing and promoting special sales events

Store manager

с 08.2014 по 08.2017 (3 года)
Tema Moda Ukraine, Киев (Retail)

Responsibilities:
- Establishing excellent customer service and satisfaction
- Maximizing store productivity and efficiency
- Analysing and monitoring operational costs
- Providing the store staff with guidance and training
- Establishing and maintaining corporate standards
- Achieving store KPIs
Achievements:
- Averaged a 10 per cent year-to-year sales increase
- Successfully trained and coached 6 employees to middle management positions
- Utilized extensive knowledge and skill of management to significantly improve effectiveness of
manpower by 25%

Sales Assistant, IT-specialist, Department Manager

с 07.2011 по 05.2014 (2 года 10 месяцев)
Comfy, Киев (Retail)

Responsibilities:
- Establishing excellent customer service and satisfaction
- Maximizing store productivity and efficiency
- Analysing and monitoring operational costs
- Providing the store staff with guidance and training
- Establishing and maintaining corporate standards
- Achieving store KPIs
Achievements:
- Averaged a 10 per cent year-to-year sales increase
- Successfully trained and coached 6 employees to middle management positions
- Utilized extensive knowledge and skill of management to significantly improve effectiveness of
manpower by 25%

Образование

Kyiv National Linguistic University

Philology, Киев
Высшее, с 2007 по 2011 (3 года 8 месяцев)

Дополнительное образование и сертификаты

TOEFL

2017, 6 months

Знания и навыки

MS Office Адаптивність Робота в команді Уміння планувати Організаторські здібності Вмотивованість Цілеспрямованість Хмарні сервіси Bard ChatGPT

Знание языков

Английский — продвинутый

Дополнительная информация

1С, Microsoft Office, Cloud Services, AI (Gemini, ChatGPT)
Leadership
Team Management
Problem-Solving
Decision-Making
KPI planning and control
P&L control
Process Improvement and optimization
Resource allocation
Communication
Strategic thinking


English – Advanced
Driving license B

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