Контактная информация

Соискатель указал телефон , эл. почту и LinkedIn.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/4244038/

Опыт работы

Business Assistant / Virtual Assistant

с 04.2023 по наст. время (2 года 10 месяцев)
SMC, Remote (Medicine, pharmacy)

Responsibilities
Managed executive calendars, scheduled meetings, and monitored daily priorities
Responded to emails and messages across multiple platforms (Email, Slack, Telegram)
Created and tracked tasks using task-management tools (ClickUp-style workflows)
Wrote clear meeting summaries and followed up on action points
Coordinated with cross-functional teams including marketing and operations
Ensured deadlines were met and priorities remained aligned with business goals
Supported executives with reminders, travel coordination, and personal instructions
Managed patient scheduling, appointment coordination, and follow-ups
Handled electronic medical records (EMR/EHR) and ensured accurate documentation
Assisted with medical billing, coding, and insurance verification
Responded to patient inquiries via phone, email, and patient portals
Prepared medical reports, referral letters, and clinical documentation
Supported physicians with administrative and clinical tasks remotely
Ensured HIPAA compliance and patient data confidentiality

Achievements
Improved clinic workflow efficiency and reduced administrative workload for providers
Maintained high accuracy in medical documentation and patient records
Enhanced patient satisfaction through timely communication and support
Reduced appointment no-shows through effective follow-up systems
Successfully supported multiple healthcare providers remotely

Intern doctor

с 07.2022 по 07.2023 (1 год)
Sabo Oke Medical Center, Remote (Medicine, pharmacy)

Conducted patient assessments, including medical histories and physical examinations, to support accurate diagnoses and treatment plans.
•Monitored patients’ conditions, reported changes to senior medical staff, and provided basic treatments under supervision.
•Maintained detailed and accurate patient records, including progress notes, discharge summaries, and referrals.

Marketing manager I Sales manager

с 11.2019 по 08.2020 (10 месяцев)
Big FX | Dnipro, Ukraine, Dnipro (Finance, banking, and insurance)

Maintained regular communication with clients to assess satisfaction and
promote new offerings.
• Developed new business by networking with valuable customers and presenting
latest merchandise.
• Managed business development initiatives to increase revenue through
impactful customer relationships and benefit-oriented presentations.

Marketing Manager | Sales Assistant

с 02.2018 по 05.2019 (1 год 4 месяца)
Century debt relief, Днепр (Днепропетровск) (Finance, banking, and insurance)

• Utilized cold calling techniques to offer debt relief programs to clients.
• Successfully resolved complex collection cases and negotiated repayment plans
to reduce debt recovery time.
• Handled outbound calls in a call center environment, conveying account
information and obtaining payments

Образование

DMI I Dnipro Medical Institute

Doctor of Medicine, Днепр (Днепропетровск)
Высшее, с 2015 по 2022 (7 лет)

Obtained a Professional qualification Doctor of medicine

Дополнительное образование и сертификаты

Basic Life Support, Florence academy

03/2023

FOUNDATIONS TRAINING VIRTUAL ASSISTANCE PRACTICES, STELLARSTAFF

6 months
Сертификат

Знания и навыки

• MS Office
• Internet User
• Conflict-free
• Active sales
• Direct sales
• Management of CRM
• Effective communication
• Leadership
• Project management
• Critical thinking
• Cold sales
• Sales forecasting
• Google Sheets
• Accounting management
• Educability
• Handling objections
• Honesty
• Attentiveness
• Responsibility
• Adaptability
• Discipline
• Executive support

Знание языков

• Английский — свободно
• Азербайджанский — начинающий

Рекомендации

Dr John

Dr John

Business Assistant / Virtual Assistant, SMC