Марія

Контактная информация

Соискатель указал телефон, эл. почту и адрес.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/4288271

Опыт работы

Customer Service Representative

с 09.2015 по 05.2016 (8 месяцев)
Wentrum, Lviv (Аутсорсингова компанія)

•Manage large amounts of incoming calls
•Identify and assess customers' needs to achieve satisfaction
•Provide accurate, valid and complete information by using the right methods
•Handle customer complaints, provide appropriate solutions and alternatives within the time limits

Lifeguard

с 05.2015 по 08.2015 (3 месяца)
Lifeguard, Washington DC (AquaSafe specializes in providing commercial pool management and lifeguarding services.)

•Supervising swimmers
•Giving advice on water safety
•Water rescue
•First aid including CPR

Образование

ЛНУ ім. Івана Франка

Факультет іноземних мов. Бакалавр філології. Вчитель англійської мови та літератури, Львів
Высшее, с 2012 по 2017 (4 года 9 месяцев)

Дополнительное образование и сертификаты

Participant of The Canada Ukraine Parliamentary Program

2014

Ukrainian Youth Representative A non-governmental organization "Creative Minds", Goris (Armenia) Training Course "Intercultural

2014

Student of the Summer Univercity Otto Friedrich University of Bamberg, Bamberg (Germany)

1 місяць

TESOL Certificate Global TESOL College, Edmonton (Canada). Foundation Course + Teaching Adults English

2017

Знания и навыки

Знание языков

• Английский — продвинутый
• Русский — свободно
• Немецкий — средний

Дополнительная информация

It will not be an exaggeration to say that I am a resourceful, creative and solution-oriented person who is frequently able to come up with new and innovative approaches. I do possess the necessary motivation and dedication. Being a well-educated person with good leadership skills, interesting ideas and developed outlook I have no doubts that I will be a valuable and vital addition to your team.

(IELTS score - 8)