Peace
Customer support representative, 30 000 грн
Контактная информация
Соискатель указал телефон и эл. почту.
Фамилия, контакты и фото доступны только для зарегистрированных работодателей. Чтобы получить доступ к личным данным кандидатов, войдите как работодатель или зарегистрируйтесь.
Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/4323205/
Опыт работы
Personal assistant
с 12.2023 по наст. время
(2 года 3 месяца)
May Provision stores, Remote (Food industry)
Manage email and calendar
• Schedule appointments and meetings
• Data entry and bookkeeping
• Social media management
• Research and data analysis
Medical Doctor
с 11.2022 по 11.2023
(1 год)
Wuse district hospital, Remote (Medicine, pharmacy)
1. Diagnosing patients: Examining patients, taking medical histories, and ordering diagnostic tests to identify health issues.
2. Developing treatment plans: Creating personalized treatment plans, including prescribing medications, performing surgeries, and recommending lifestyle changes.
3. Conducting medical procedures:
Performing various medical procedures, such as biopsies, endoscopies, and surgeries.
4. Providing preventive care: Offering guidance on healthy habits, disease prevention, and early detection of health issues.
5. Staying updated with medical advancements: Participating in ongoing education and training to stay current with the latest medical research, technologies, and treatments.
Medical intern
с 11.2021 по 11.2022
(1 год)
University of Abuja Teaching Hospital, Other countries (Medicine, pharmacy)
1. Assessing patients: Evaluating patients' medical histories, performing physical examinations, and ordering diagnostic tests.
2. Developing treatment plans: Creating and implementing treatment plans under the supervision of senior doctors.
3. Conducting medical procedures:
Performing various medical procedures, such as drawing blood, inserting IV lines, and suturing wounds.
4. Participating in rounds: Joining senior doctors on rounds to discuss patient care and learn from their experiences.
5. Maintaining patient records: Keeping accurate and up-to-date records of patient interactions, test results, and treatment plans.
Customer service manager
с 09.2020 по 10.2021
(1 год 2 месяца)
stylewise store, Remote (Retail)
1. Leading and managing a team of customer service representatives
2. Developing and implementing customer service strategies and policies
3. Ensuring high-quality customer service and resolving complex customer complaints
4. Analyzing customer feedback and metrics to improve service
5. Training and coaching team members to enhance their skills
6. Handling escalated customer issues and conflicts
7. Setting and achieving customer service performance targets
8. Staying up-to-date with industry trends and best practices
Online Sales representative
с 10.2019 по 08.2020
(11 месяцев)
stylewise stores, Remote (Retail)
1. Respond to customer inquiries via phone, email, or chat
2. Identify and pursue new sales opportunities
3. Build and maintain relationships with existing customers
4. Present products and services to customers
5. Meet and exceed monthly sales targets
6. Stay up-to-date on product knowledge and industry trends
7. Collaborate with internal teams to resolve customer issues
8.Provide exceptional customer service and ensure customer satisfaction
9. Analyze sales data to optimize sales strategies
English teacher
с 02.2018 по 11.2018
(10 месяцев)
Englishhouse, Dnipro (Education and science)
As a substitute teacher i taught young students English language
Teacher
с 02.2017 по 12.2018
(1 год 11 месяцев)
Ispeak, Дніпро (Education and science)
Helping the students to achieve their English-speaking goals
Образование
Uzhhorod National University
Medicine, Uzhhorod
Высшее, с 2013 по 2019 (6 лет)
Знания и навыки
- Effective Communication
- Problem-Solving
- Time Mgmt
- Teamwork &
Знание языков
Английский — свободно
Рекомендации
Akhtyrska Olena
English Teacher, Ispeak Language school
Дополнительная информация
As a curious and adventurous individual, I thrive on exploring new horizons, immersing myself in diverse cultures, and connecting with people from all walks of life. Traveling, reading, watching movies, and meeting new people are passions that fuel my creativity, broaden my perspective, and inspire personal growth.
With a strong emphasis on empathy, attention to detail, and thoroughness, I approach problem-solving with a customer-centric mindset. I believe in taking the time to understand complex issues, researching innovative solutions, and providing personalized support with patience and compassion.
As a self-motivated and resourceful individual, I excel in environments that require independence, adaptability, and strategic thinking. With a strong ability to onboard quickly, think critically, and make informed decisions, I am confident in my capacity to drive results, navigate challenges, and contribute to a dynamic team.
Похожие кандидаты
-
Customer support representative
Удаленно -
Customer support representative
25000 грн, Удаленно -
Service Desk specialist
Удаленно, Житомир, Киев -
Customer support representative
Удаленно -
Customer support representative
Удаленно -
Спеціаліст help desk
Удаленно