Контактная информация

Соискатель указал телефон , эл. почту и LinkedIn.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/4765987/

Опыт работы

Client Support & Medical Records Specialist

с 02.2025 по 01.2026 (1 год)
Justpoint, Remote (Legal)

- Reviewed and verified 100+ medical records weekly, ensuring accurate documentation and smooth case processing.

- Assisted claimants in resolving documentation issues by providing clear guidance and timely follow-up, improving overall client experience.

- Worked cross-functionally with intake, case management, and legal teams to resolve missing or inconsistent records and maintain workflow efficiency.

- Handled sensitive client communications with strict HIPAA compliance, maintaining confidentiality and professionalism at all times.

- Managed high-volume claimant interactions using CRM systems and Google Sheets, tracking case updates and ensuring timely responses.

Sales Development Representative

с 01.2024 по 01.2025 (1 год)
Buffalo Market, Remote (Transportation and logistics)

- Researched market trends and competitors to identify and qualify high-potential B2B prospects for outbound outreach.

- Orchestrated targeted outbound prospecting campaigns using LinkedIn Sales Navigator and CRM automation to engage B2B decision-makers, resulting in zero lead attrition and a 20% increase in qualified consultations.

- Used HubSpot CRM to track leads, schedule follow-ups, and keep the sales pipeline organized and up to date for Account Executives.

- Worked closely with Marketing and Product teams to align outreach efforts with monthly product launches and ensure consistent messaging.

- Applied a consultative discovery approach to uncover B2B retail opportunities and grow the sales pipeline through consistent follow-up.

- Created customized proposals and ROI presentations that clearly communicated product value and competitive advantages.

- Exceeded weekly activity targets by averaging 100+ daily prospect interactions, contributing to overall revenue growth.

Sales Representative/Account Manager

с 01.2022 по 12.2023 (2 года)
Orderout, Remote (IT)

- Led subscription sales strategy, driving new customer acquisition and expanding partnerships with Independent Sales Organizations (ISOs).

- Managed the full sales funnel, including lead generation, cold calling, cold emailing, qualification, closing, and post-sale follow-up.

- Built and maintained strategic client relationships, serving as the primary point of contact to improve retention and lifetime value.

- Negotiated pricing, contract terms, and service agreements based on market analysis and company revenue objectives.
Collaborated cross-functionally with project management and operations teams to align client onboarding timelines and ensure smooth implementation.

- Monitored sales performance metrics, pipeline activity, and conversion rates to optimize revenue growth and forecasting accuracy.

- Consulted with clients to identify business needs, quantify growth opportunities, and recommend tailored subscription solutions.

Sales manager

с 05.2019 по 01.2022 (2 года 9 месяцев)
Applet3D, Remote (IT)

- Executed 100+ outbound cold calls daily, achieving a 15% conversion rate by qualifying high-value B2B architectural and real estate accounts.

- Managed the full sales cycle from prospecting and lead qualification to negotiation, closing, and post-sale follow-up.
Conducted consultative product demos for architects, developers, and homeowners, presenting 3D visualization solutions and project timelines.

- Negotiated contracts, pricing, and scope of work with B2B and B2C clients, securing agreements and facilitating seamless technical handoffs.

- Collaborated with cross-functional production and design teams to ensure 100% on-time project delivery and client satisfaction.

- Utilized CRM systems and Google Workspace to track pipeline activity, maintain accurate records, and ensure consistent lead follow-up.

- Overcame client objections related to pricing, turnaround time, and rendering specifications to drive deal progression and increase close rates.

Образование

Вінницький національний медичний університет

Medicine, Vinnytsia
Высшее, с 2015 по 2021 (6 лет)

I graduated on the 25th of June 2021 from Vinnytsia medical University Ukraine.

Знания и навыки

• Communicability
• Teamwork
• Negotiation and persuasion
• Zoho CRM
• Google Sheets
• Work with clients
• Active listening
• Conflict settlement
• Patience
• Adaptability
• Google Meet
• Positive thinking
• Independence
• Honesty
• Conflict-free
• Goodwill
• Handling objections
• Punctuality
• Active sales
• MS Excel
• Responsibility
• Documentation management
• Attentiveness
• Management of CRM
• High working capacity

Знание языков

Английский — свободно

Рекомендации

Flor Gomez

Flor Gomez

Workforce Manager, Justpoint