Контактная информация

Соискатель указал телефон , эл. почту и адрес.

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Опыт работы

Head of Billing

с 07.2021 по 10.2022 (1 год 3 месяца)
Struktura io, Удаленно (IT)

-Supervising the Team of 4 billing specialists.
-Monitoring Team's performance in Desk, training, tasks distribution.
-Weekly and monthly reporting (revenue per PSP).
-Settlements reconciliation.
-Key indicators monitoring: approval ratio; refund ratio, chargeback ratio,
fraud ratio.
-Chargeback disputing.
-Anti- fraud monitoring via anti- fraud tools.
-Search of new PSPs, passing Compliance.
-Cooperation with existing PSPs .

Business Development manager

с 01.2021 по 07.2021 (6 месяцев)
Citrus Systems, Другие страны (IT)

Search of new PSPs in line with the current needs as to Geos and payment methods
Compliance handling
Reporting
Working with financial metrics in the PSPs back office

Business Developer

с 01.2020 по 01.2021 (1 год)
Quest Marketing, Київ (Marketing, advertising, and PR)

- Searching for new PSPs and payment methods in line with the current
requirements.
- Passing through the PSP's Compliance procedure by collecting the
necessary KYC package and filling in AFs.
- Preparering Agreements and Invoices for Company's partners.
- Working in PSP's back office (refunds, transactions check, Chargeback
monitoring).
- Processing pay outs to customers and affiliates (wire payments).
- Preparering respective reports.
- Processing request from PSP's and affiliates.
- Updating data in the internal system

Образование

Eastern-Ukrainian University of Volodimir Dal

International Economy, Луганск
Высшее, с 2003 по 2008 (5 лет)

Master Degree in International Economy

Знания и навыки

Знание языков

• Английский — свободно
• Испанский — средний
• Русский — свободно
• Украинский — свободно

Дополнительная информация

PERSONAL DATA:

First and last name: Liudmyla Bohynia

Nationality, Gender:Ukrainian,female

Country & city of residence:Ukraine, Kiev

Date and place of birth:August 8, 1986
ContactsMob.:
[открыть контакты](см. выше в блоке «контактная информация»)
e-mail: [открыть контакты](см. выше в блоке «контактная информация»)
Skype ID: Soloha8886

LANGUAGES:

English-advanced
Ukrainian- native
Russian- native
Spanish-Intermediate ( attending Spanish causes )
International passport - Yes

EDUCATION:

Eastern Ukrainian UniversityInternational economy(master degree)2003-2008Ukraine, Lugansk

WORK EXPERIENCE

Position:
Recruitment Specialist
Company’s name :OSCE SMM

Period / City / Country
July 2019- January 2020

Responsibilities:
- Supporting recruitment process in accordance with the internal regulations and rules.
- Posting vacancies on job engines in line with job descriptions.
- Long-listing, short- listing of Application forms.
- Administering testing of the candidates.
- Conducting interviews with applicants.
- Preparering respective reports.
- Updating data in the system.

WORK EXPERIENCE

Position:
PSP (payment service provider) manager
Company’s name:
Lime Consulting

Period / City / Country
November 2018- July 2019 Kiev, Ukraine

Responsibilities:
-Search of new PSPs and handling the relative communication via email and Skype concerning Geo and payment methods required ( card processing, alternative payment methods)
-Negotiating terms and conditions of future mutual cooperation ( MDR, AR, APMs list), API receipt
-Submitting the batch of documents required from a Merchant to start the partnership with PSP
-Being in touch with lawyers of the company regarding the legal documents of the company
-Handling payment errors of the clients and investigating the reason with the respective PSP`s support department
-Tracking the status of transactions in the PSP back office and internal CRM system
- Making refunds to clients and wire payments
- Being in touch with PSPs concerning refunds and fraud notifications

Position:
Manager ( Compliance Department) with Administrative assistant functions
Company’s name:
IT EXPERTS ( Kiev, Ukraine)
September 2016- October 2018

Responsibilities:
Organizing the work of employees and their schedule
Working in the international environment ( most of the employees speak only English)
Cooperation with Chief accountant (submitting of relevant applications and documents from employees such as applications for annual paid leave, applications for leave without payment, sick leaves and transferring them to an accountant, updating the respective payroll report)
Partnership with company`s HR manager by working with time-sheet report, working with recruiting web-sites
Being in contact with the Company`s lawyer as to the process of official employment of new foreign employees
Submitting and distribution of documents to respective departments
Communication with clearing companies and bank representatives via e-mail
Translation of agreements and documents from Russian into English and vice versa
Composing of disputing documents (retrieval requests, chargeback documents, pre- arbitration documents). Handling of the respective correspondence with PSP.
Submitting client`s compliance and verification documents
Being in charge of preparation of expenses reports , keeping all Statute Documents and Agreements in order, as well as company`s stamps
Handling day-to-day office routine, communication with contractors
Working with data-base in CRM
Interacting with courier services and suppliers
Transferring Invoices from the Suppliers to the Chief accountant
Booking tickets and hotels


PERSONAL QUALLITIES:

Good knowledge of English (advanced) and PC
- Experience in using CRM and 1c7(accounting program)
- Еxcel proficient
- Photoshop
- PUNCTUAL
- RESPONSIBLE
- COMMUNICATIVE, SOCIABLE
- FLEXIBLE AND EFFICIENT
- OPEN TO NEW KNOWLEDGE
- ABILITY TO WORK UNDER PRESSURE
- ABILITY TO WORK WITH INTERNATIONAL TEAM
- MOBILE