Контактная информация

Соискатель указал телефон, эл. почту и адрес.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/5021513

Опыт работы

Customer Service Representative

с 09.2017 по 08.2018 (11 месяцев)
Jetex Flight Support, Dubai (Private Aviation)

As it was company which worked with VIP clients I had to provide the best service, meet all the requirements of our passengers and crew, answer phone calls and e-mails, prepare documents for every flight, prepare general declaration, crew and passengers manifests, prepare advanced passengers information, clear passports at the immigration for the clients, arrange catering for each flight, arrange transportation for crew and passengers upon arrival and/or departure.

Restaurant Hostess

с 08.2016 по 09.2017 (1 год 1 месяц)
Emaar Hospitality Group, Dubai (Hospitality)

I started working at this company as a waitress but after 1 month I got a promotion to Restaurant hostess. My responsibilities included: meet and greet all the guests entering the restaurant, answer e-mails and phone calls, make bookings, make sure that all the guests are satisfied, deal with complaints, assist the manager with some documentaries, provide 5-star service.

Образование

Харьковский Национальный Университет им Каразина

Иностранных языков, Харьков
Неоконченное высшее, с 2012 по 2016 (3 года 9 месяцев)

Я закончила факультет иностранных языков по специальности: Перевод и филология немецкого и английского языков. Получила диплом бакалавра.

Знания и навыки

Знание языков

• Английский — продвинутый
• Украинский — свободно
• Русский — свободно
• Немецкий — средний