Контактная информация

Соискатель указал телефон , эл. почту и Instagram.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/5226646/

Опыт работы

Customer support representative

с 07.2023 по 01.2025 (1 год 6 месяцев)
Wow24-7, Черкаси (IT)

I have experience working as a customer support representative, handling both chat and call interactions, as well as serving as a content moderator.

Customer support representative

с 03.2020 по 06.2023 (3 года 3 месяца)
SupportYourApp, Черкаси (Телекомунікації, зв'язок)

I have been at several projects, worked in English and Ukrainian.
1. Content moderator (in English).
2. Customer support at the Help Ukraine center, where we have helped people that have problems due to the war, and also communicated with the Americans and the British, who offered us help (supply of bulletproof vests, etc.). Helped in logistics, monitored load and its transfer, negotiated with drivers.
3. Customer support for a cryptocurrency application. Helped people with any problems (registration, withdrawal, etc.)

Образование

Bohdan Khmelnytsky National University

Educational and Scientific Institute of Foreign Languages (interpreter, translator), Cherkasy
Высшее, с 2017 по 2021 (4 года)

Practical study of foreign languages and everything needed to be an interpreter.

Знания и навыки

• HTML
• CSS

Знание языков

• Английский — продвинутый
• Испанский — начинающий