Любов

Контактная информация

Соискатель указал телефон , эл. почту, адрес и Facebook.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/5300769

Опыт работы

Guest Relations Shift Leader

с 11.2014 по наст. время (9 лет 6 месяцев)
Güral Premier Belek, Antalya (Hotel and restaurant industry)

Summary - Able to learn quickly and work well under pressure. Handle responsibility. Organized, punctual, disciplined, goal-oriented. Effectively set work priorities; time management skills. Anxious for advancing my professional standard. Get along with people easily.

Job Description:
- direct other employees through their daily routines and interact with guests to make sure that they have a satisfactory experience; - act as quality control, ensuring guest satisfaction through training employees properly and adhering to hotel policy; - handled all guest service complaints, compensates, and assuring my customers were satisfied;
- ensuring the daily shift ran smoothly; - assessed crew weaknesses and corrected where needed; - vs..

Образование

Cхідноєвропейський Університет Економіки і Менеджменту

Менеджер з туризму, Черкаси
Высшее, с 2007 по 2012 (4 года 9 месяцев)

Дополнительное образование и сертификаты

TESOL certificate, UNI-Prep Institute

01.11.2016-03.02.2017 , 120 hours

Знания и навыки

Знание языков

• Английский — выше среднего
• Турецкий — выше среднего
• Украинский — свободно
• Русский — свободно
• Немецкий — начинающий

Дополнительная информация

Certificates:
Certificate Name
TESOL
Certificate Date
02.2017
Certificate Institution
UNI-Prep Institute
Description
TESOL means Teaching English to Speakers of Other Languages and is sometimes referred to as a TEFL certificate which means Teaching English as a Foreign Language.