Наталия
Project, Account Manager, 15 000 грн
- Занятость:
- Полная занятость.
- Возраст:
- 44 года
- Город проживания:
- Харьков
- Готов работать:
- Удаленно, Харьков
Контактная информация
Соискатель указал телефон и эл. почту.
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Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/5345743
Дополнительная информация
OBJECTIVE:Project Manager, account manager
PROFFESSIONAL EXPERIENCE:-6 years of professional experience in software project management
-Solid understanding of customer communications and support processes
-Experience in provision of customer requirements to design/development teams
-Team lead experience
-Experience in project team recruitment and stuffing processes
.
PROCESS DESIGN AND COLLABORATION SYSTEMS:Trello, Redmine
EMPLOYMENT:(2016 – 2019) Telenorma AG
POSITION: Project Manager
PROJECT INFORMATION:
development of designs for the client's web-page, printed materials, advertising posters, banners, clarification of details for printing. Compliance with all requirements for customer poligrafiya
RESPONSIBILITIES:
oGeneral project management
oProject tasks and deadlines tracking
oProject budgeting
oCommunicating with customer
oManaging escalations
oProduct owner proxy responsibilities
ADDITIONAL INFORMATION: 3 years, 5-8 team member
(2013 – 2016) Telenorma AG
POSITION: Tranlator,Officemanager/Process Manager at Telenorma AG
RESPONSIBILITIES:
o1st line Customer Support on phone/email/automated systems
oManaging escalations
oCreating organizational procedures in the fields of hiring, customer communication and general office workflows
oOffice Management activities (managing team members’ vacations, payments, holidays and other everyday activities)
ADDITIONAL INFORMATION: 3 year, team 6-8 team members,
(2012 – 2013) VPSolution
http://addsalesforce.com
POSITION: Sales Manager in German projects
PROJECT INFORMATION: various projects in German-speaking regions
RESPONSIBILITIES:
oTelemarketing
oCold calls
oLead generation
(2011 – 2012) German Language courses at the German Center Kharkov
POSITION: German Language teacher
EDUCATION:(1997 – 2003) V. N. Karazin Kharkiv National University, Faculty of Foreign Languages, Department of German Studies
2003-2005 language courses at the language school in Frankfurt am Main University, Germany
LANGUAGES:German – fluent
English – intermediate
Russian – native
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