Контактная информация

Соискатель указал телефон , эл. почту, адрес и LinkedIn.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/5455204

Опыт работы

Customer Service Representative

с 03.2022 по 02.2023 (11 месяцев)
Online Canadian Pharmaceutical Company, Remote (Medicine, pharmacy)

RESPONSIBILITIES
* Receiving and replying mails from clients and assisting them with their questions regarding our products.
* Investigating shipment issues and also issuing a reshipment when necessary.
* Counselling on dosage of drugs and suggesting brand varieties based on clients request.

ACHIEVEMENTS
* Assisted and solved about 90% of the issues I handled
* Contributed to the enforcement of the 24hr Customer services care.

Customer service manager

с 02.2022 по 02.2023 (1 год)
Movewheels Transport, Remote (Transportation and logistics)

RESPONSIBILITIES
* Make warm calls to prospective clients.
* I recieve incoming calls and assist clients and solve their problems.
* I make quotes for clients based on the service needed.


ACHIEVEMENTS
* I established a cordial relationship with most of my clients and made them long term clients.

* I was the best customer service personnel for two months.

Accountant, Bookkeeper

с 02.2022 по 09.2023 (1 год 7 месяцев)
Calbank PLC, Other countries (Finance, banking, and insurance)

RESPONSIBILITIES
* Digital Inclusive Banking
* Data Entry
* Document financial transactions
* Maintaining accurate financial records
* Computing Taxes
* Processing employee expenses.

ACHIEVEMENTS
* I built and maintained good client relationship
* Exceeds timely targets
* I used a financial forecast to reduce the risk.
* I achieved financial gain per the task at hand.

Sales Manager

с 10.2020 по 01.2022 (1 год 3 месяца)
Insurance Supermarket Inc, USA (Finance, banking, and insurance)

RESPONSIBILITIES
* Call prospective clients and find the right quotes for them
*Explain the benefits of our package and what makes us stand out
* Find the right insurance advisor for the clients, so we best serve them well

ACHIEVEMENTS
* Increase Sales percentage after 4 months for about 10%

Sales manager /project manager

с 06.2019 по 08.2020 (1 год 2 месяца)
Business Animation Studio 7030, Poltava (Marketing, advertising, and PR)

Responsibilities:
I prepare and send job proposals to potential clients who are in need of the services we render.
Also I manage projects that comes to my table, as in I lead it from beginning to the end.
I communicate with clients and update them at every stage of the project.
I also render customer service to our client bank. Speaks to them and help them solve the problem at hand

Achievements:
I was in charge of the English department and was able to cause increase in sales for about 40%

English teacher

с 06.2017 по 09.2018 (1 год 3 месяца)
New way school, Poltava (Education and science)

i was teaching adults and teenagers, following a given a methodical instructions and my students were able to build the confidence in interacting in English language.

Образование

University of Economics

Economics, Poltava
Высшее, с 2018 по 2021 (3 года)

University of professional studies

Business management, Other countries
Высшее, с 2015 по 2019 (4 года)

Знания и навыки

Знание языков

• Английский — свободно
• Русский — средний

Дополнительная информация

My goal is to succeed in everyday opportunity I get, I love to try new things, new approaches and always strive to be perfect in them.