Контактная информация

Соискатель указал телефон и эл. почту.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/5853721/

Опыт работы

Customer support representative

с 09.2022 по наст. время (3 года 6 месяцев)
vns choice, Remote USA New York (Telecommunications and networking)

• Managed high-volume inbound and outbound calls, effectively scheduling appointments
with technicians, Ensured timely and accurate confirmation of appointments.
• Documented interactions and resolved issues to ensure exceptional customer
experiences, maintaining clear and concise communication with clients.
• Collaborated effectively within the team and with technicians to optimize their schedules and ensure efficient service delivery and escalated complex issues to higher-level support
as needed.
• Responsible for accurately inputting appointment and client data into the CRM system,
maintaining a clean and up-to-date database

Образование

Ternopil national medical university

Medicine, Ternopil
Неоконченное высшее, с 2018 по 2024 (6 лет)

Medical student

Дополнительное образование и сертификаты

Modeling

Month

Знания и навыки

• MS Excel
• MS Word
• MS PowerPoint
• English speaking

Знание языков

Английский — свободно

Дополнительная информация

Fun, lively