Контактная информация

Соискатель указал телефон , эл. почту и адрес.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/5878846/

Опыт работы

Customer representative officer

с 06.2021 по 07.2022 (1 год 1 месяц)
PLS Logistics, Lviv (PLS)

*Audited customer account information to identify issues and develop solutions.
*Informed customers about billing procedures, processed payments and provided payment option setup assistance
*Applied consultative approach to collect information on customer service, account and technical concern
*Worked in a busy environment, at the office for 6 months and worked remotely for 6 months.

Customer representative

с 04.2020 по 11.2020 (7 месяцев)
World care, Lviv (Customer care)

*Responding to customer email and queries
*I was dealing with customer complaints and questions.
*Consultation of new clients on methods of payment and continued support for existing customers.
*Maintaining positive customer relationships and satisfaction of the customer’s requirements

Образование

danylo halytsky lviv medical university

General Medicine, Lviv
Неоконченное высшее, с 2019 по 2025 (5 лет 10 месяцев)

Дополнительное образование и сертификаты

Computer science

1 year

Знания и навыки

• MS PowerPoint
• PC User
• MS Office
• MS Word
• Internet User
• MS Outlook
• Fast typing
• Email
• Teaching
• MS Teams
• Teamwork
• BASIC
• Conducting presentations
• Customer representative
• Strong verbal and written communication
• Computer proficiency
• Online teaching
• Adaptability
• Confidence
• Google Meet

Знание языков

• Английский — свободно
• Украинский — начинающий

Дополнительная информация

- I am a dedicated person, who is able to communicate positively and also a problem solver.
- Easily adapts to different work environments and adjusts their work ethics according to the company requirements .
- Proficient in written and spoken English
-Excellent communication and problem-solving skills
- Always willing to provide the best customer service in a proactive manner.