Контактная информация

Соискатель указал телефон и эл. почту.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/6393997/

Опыт работы

Customer Support Specialist / Technicial Support Manager

с 01.2023 по наст. время (3 года)
F&B Management Arizona, Вінниця (Телекомунікації, зв'язок)

•Promoted to Shift Lead after consistently demonstrating strong leadership, technical expertise, and reliability in customer service operations.
•Supervise and coordinate daily support activities, ensuring smooth workflow and timely resolution of technical and customer issues.
•As a Technical/Customer Support Representative, thrived in a dynamic environment — handling calls, emails, and ticketing systems while resolving a wide range of issues efficiently.
•Recognized for exceptional problem-solving abilities, patience, and an empathetic approach to customer communication.
•Collaborate effectively with team members, sharing knowledge and best practices to enhance performance and maintain high service standards.
•Confident in the ability to seamlessly integrate into any team and deliver outstanding, measurable results.

Order Processing Specialist/Customer Support Representative

с 04.2022 по 12.2022 (9 месяцев)
Kiwi.com, Винница (Транспорт, логістика)

As an Order Processing Specialist in my previous role, I engaged in extensive communication with airlines, business partners, and customers to ensure seamless transactions. My responsibilities included writing letters, making calls, and effectively utilizing various computer applications to streamline processes and meet objectives. I am adept at managing multiple tasks simultaneously and thrive in yenvironments that require attention to detail and effective communication skills. I am eager to bring my expertise in order processing and my strong communication abilities to contribute to the success of your team.

Образование

Донецький національний університет імені Василя Стуса

Право, Вінниця
Высшее, с 2022 по 2024 (2 года)

Донецький національний університет імені Василя Стуса

Право, Вінниця
Неоконченное высшее, с 2018 по 2022 (4 года)

Знание языков

• Украинский — свободно
• Английский — продвинутый

Дополнительная информация

I am currently looking for a job, I can say that I am punctual, I know how to work in a team, I am interested in learning something new. I take responsibility for my duties. I am fluent in Ukrainian and the level of English is B2.