Контактная информация

Соискатель указал телефон , эл. почту и Instagram.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/6482612/

Опыт работы

Dispatcher Coordinator

с 05.2025 по 10.2025 (6 месяцев)
Ameriland Transport Inc., Дистанційно (Транспорт, логістика)

Booked freight loads and negotiated rates with brokers.
Coordinated drivers for timely pickups and deliveries in the U.S.
Maintained regular communication with drivers, brokers, and clients.
Tracked payments, followed up on invoices, and managed factoring.
Verified carrier & broker credentials, ensuring compliance & reducing risks.
Managed contracts, insurance paperwork, & internal documentation in CRM.
Retained long-term relationships with drivers through transparent
communication and fair load planning.

Customer Support Consultant

с 05.2023 по 04.2025 (2 года)
SupportYourApp, Дистанційно (Телекомунікації, зв'язок)

Offered phone support for a global tech client, resolving issues efficiently.
Assisted with account access, navigation, and general platform questions. Maintained consistently high QA scores and met key performance targets.
Stayed updated on product changes, outages, and internal workflows.
Handled sensitive data with full GDPR compliance.
Contributed to improving scripts, FAQs, and internal documentation.

Dispatcher

с 09.2020 по 12.2022 (2 года 4 месяца)
Resolute Logistics, Inc., Харків (Транспорт, логістика)

Booked freight loads and negotiated rates with brokers.
Coordinated drivers for timely pickups and deliveries in the U.S.
Maintained regular communication with drivers, brokers, and clients.
Tracked payments, followed up on invoices, and managed factoring.
Verified carrier & broker credentials, ensuring compliance & reducing risks.
Managed extra charges and negotiated compensation.
Managed contracts, insurance paperwork, & internal documentation in CRM.
Retained long-term relationships with drivers through transparent
communication and fair load planning.

Freight Broker

с 07.2019 по 08.2020 (1 год 2 месяца)
Logity, Харків (Транспорт, логістика)

Sourced freight loads and negotiated rates with carriers and brokers.
Coordinated daily shipments, ensuring on-time pickups and deliveries.
Communicated with shippers, drivers, and clients during delivery.
Managed contracts and verified broker credentials.
Tracked payments, followed up on invoices.
Resolved delivery delays and exceptions through proactive communication.

Образование

НТУ ХПИ

Экономический, Харків
Неоконченное высшее, с 2015 по 2019 (4 года)

Знание языков

Английский — продвинутый