Контактная информация

Соискатель указал телефон , эл. почту и LinkedIn.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/6776816/

Опыт работы

System administrator

с 01.2025 по наст. время (1 год 3 месяца)
advision.digital, Дистанційно (IT)

- Cloud services administration.
- Administration of Windows Server 2016/2019/2022.
- Implementation of security policy.
- Maintenance and support of devices based on Windows, Linux, and Android.
- Reporting and inventory management.
- Flashing and updating Android-based devices.
- Reporting and inventory management.
- Testing the backend admin panel (CRM) and software.
- Maintaining technical documentation and manuals.
- Onboarding and support for users and customers.

QA Intern

с 06.2024 по 06.2024 (меньше месяца)
Developex, Київ (IT)

He did an internship in QA, studied methods and types of testing equipment for defects and bugs.

Junior system administrator

с 02.2023 по 05.2024 (1 год 4 месяца)
Developex, Київ (IT)

- Registering requests in the Jira system
- Creating and setting up workplaces for new employees
- Сonducting an annual audit of equipment and devices
- Maintaining and filling the inventory system with information
- Hardware repair, upgrade and maintenance of equipment, servers and stands
- Technical support for users
- Maintaining technical documentation


I worked with the following programs and resources:: Windows 10/11/Server; Linux/Ubuntu Server; Office 365; OpenVPN; VMware ESXi; MacOS; multiOTP; Slack; Zoho; Jira; Inventory Management System; Guacamole; Zabbix; Gmail; Veeam Backup; Putty; AnyDesk; RDP; OBS.

System Administrator (Support Technical L2)

с 12.2021 по 01.2023 (1 год 2 месяца)
IT-Premium, Київ (IT)

- Technical support for users (solving problems with equipment, organizing access to resources, consulting on requests, problems, failures, etc.)
- Maintenance of Windows-based systems and office software
- Troubleshoot hardware and software problems and malfunctions
- Hardware diagnostics of equipment, replacement of parts and partial repairs

First line of support (L1)

с 02.2021 по 12.2021 (11 месяцев)
IT-Premium, Киев (IT)

- Registering and processing customer requests in the system CRM
- Communicating with customers to identify and categorize the problem
- Classifying requests and assigning them to L2 specialist
- Monitoring the task execution process and notifying users about the status of their request

Дополнительное образование и сертификаты

Курс по the Scrum Guide 2020. Scrum Master.

2022
Сертификат

Networks from scratch. Simple is complicated.

2024
Сертификат

Знание языков

• Украинский — свободно
• Английский — начинающий

Дополнительная информация

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Please note! I am only considering remote work!