Daniel
Secretary, virtual assistant (customer service), 70 000 грн
Контактная информация
Соискатель указал телефон и эл. почту.
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Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/7021199/
Опыт работы
Biller / Scheduler
с 09.2022 по наст. время
(3 года 6 месяцев)
Mind Your Mind, Remote (Medicine, pharmacy)
Intake manager
с 02.2022 по 08.2022
(7 месяцев)
Justpoint, Remote (Legal)
. Handled patient inquiries with regard to malpractice.
. Communicated with attorneys directly, explained each case, and how to provide justice for wronged patients.
. Helped the patients understand their circumstances, and provide comfort and professional advice in both the legal and medical fields.
• I was in charge of receiving all necessary information from
claimants, about their potential case, to accurately present it to an
attorney.
• In charge of case summaries and sending cases to the referral
managers.
• Follow-up with claimants who had either been unresponsive,
delayed, or need to be connected to attorneys.
Patient Co-ordinator
с 06.2021 по наст. время
(4 года 9 месяцев)
Provider Rehab OT. PC, Remote (Medicine, pharmacy)
• I was responsible for the coordination of benefits between the
patient and their various insurance companies.
• I scheduled patients for occupational therapy visits as well as
splint (DME) fittings.
• Imputing payments made by the insurance companies for dates of
services rendered
• Bridging the gap between the patient, the therapist, the insurance
company, and the billing department.
Qualifier
с 04.2020 по 03.2021
(1 год)
Insurance Supermarket, Sumy (Finance, banking, and insurance)
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our
products.
• Maintaining customer relationships for retention.
• Meeting and usually surpassing goals of 5 closures per month.
• Coordinating with marketing on lead generation.
• Coached sales associates in product specifications, sales
incentives and selling techniques, significantly increasing
customer satisfaction ratings.
• Analyzing and reporting trends in trade success and customer
satisfaction for planning and implementing sales strategies.
Образование
Sumy State University
Medicine, Sumy
Высшее, с 2016 по 2022 (6 лет)
Знания и навыки
- Stress resistance
- Organizedness
- Responsibility
- MS Excel
- Conflict-free
- Adaptability
- Management of CRM
- MS Word
- Honesty
Знание языков
- Английский — свободно
- Украинский — средний
Рекомендации
Anuse Chatterjee
Vice President of Operations, Justpoint
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