Контактная информация

Соискатель указал телефон и эл. почту.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/7044145/

Опыт работы

Information Technology Specialist

с 07.2022 по 12.2022 (5 месяцев)
SMS CLUB, Київ (IT)

• Consulting clients regarding the company's services from three types of communication: phone, chat, tickets;
• Solving technical tasks regarding service performance received from customers; - Moderation of incoming traffic;
• Monitoring the quality of traffic delivery;
• Solving problems with the delivery of messages that were detected through the monitoring system;
• Implementation of the connecting function by transferring incoming information from customers within the company by recording requests, tasks for employees of other departments
• Providing advisory assistance to clients with connection to our service (API integration)
• Working with Putty

Information Technology Engineer

с 02.2022 по 09.2024 (2 года 7 месяцев)
Creative Quarter, Київ (IT)

Information Technology Engineer
Creative Quarter
лютий 2022 г. - квітень. 2022 г.(Скорочення штату із-за війни)
грудень 2022 г. - вересень 2024

• Working with incidents and requests in Jira and Slack
• Support and consulting for CQ residents and CQ Team
• Installing and configuring software
• Carrying out an inventory and maintaining the asset up to date
• Diagnose network issues - Organization and maintenance of order in IT Stock
• Troubleshoot software and hardware issues remotely and locally
• User account management in internal systems
• Managing access rights in the Access Control System
• Video and Audio Conference systems support

Help desk specialist

с 10.2021 по 12.2021 (2 месяца)
React, Київ (IT)

Help Desk Specialist
Company: React
жовтень. 2021 г. - грудень 2021 г. · 3 місяця

• Working with CRM accounts(Bitrix24)
• Working with Active Directory
• Understanding and experience of the principles of operation of the IP-telephone industry
• Knowledge of PC at a high level (modular replacement of components, cleaning, prevention)
• Experience in setting up network equipment
• Experience in laying and crimping patch cords

Cable installation engineer

с 10.2020 по 05.2021 (7 месяцев)
Datagroup, Київ (IT)

Cable installation engineer
Company: Datagroup
жовтень. 2020 г. - травень 2021 г. · 8 місяців.

• Connecting packages
• Connecting subscribers to the network in the private sector and apartment buildings

Образование

State University of Telecommunications

Computer Engineer, Київ
Высшее, с 2022 по 2024 (2 года)

College CCTE NAU

Junior Specialist, Computer Engineer, Київ
Среднее специальное, с 2018 по 2022 (4 года)

Дополнительное образование и сертификаты

CCNAv7: Introduction to Networks

2022; 9 місяців
Сертификат

Знания и навыки

• TCP/IP
• Користувач ОС Linux
• BASH
• OSI Model
• Setting up switches
• Networking
• Routing
• Cisco IOS

Знание языков

• Украинский — свободно
• Русский — свободно
• Английский — средний

Дополнительная информация

• Knowledge TCP/IP protocols
• Experience and understanding of API integration, Putty,
• Understanding the principles of Linux/Bash(Ubuntu, Kali Linux)
• Understanding the principles of PostgreSQL
• Knowledge and understanding of how the upper layers of the OSI model support the network.
applications.
• Knowledge and understanding of Jira and Slack
• Knowledge OSI model
• Setting routers to enable end-to-end connectivity between remote
devices
• Setting a small network with security best practices
• Experience in setting up and maintaining communication equipment
• Setting switches and end devices to provide access to local and
remote network resources.