Контактная информация

Соискатель указал телефон и эл. почту.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/7160358/

Опыт работы

Customer support agent

с 09.2021 по 03.2024 (2 года 7 месяцев)
Zoom support, Amazon, Вінниця (IT)

In the Customer Support department, I provided qualified and fast consultation on the product's manufacturing, quality, or delivery. Created templates for frequently asked questions to optimize the workflow.

In the Design Department, I developed text tasks for the designer to create product cards, Acontents, From the Brands and Store pages.
Creating templates of text tasks for the designer.

In the copywriting department, I created product listings in accordance with Amazon's policy and using key verbs.
Worked with semantics in the Hellium10 program. Collected keywords with the right relevance. Creating listings in the program to include key verbs in the text.

Образование

ВГПК

Філологія, Іноземні мови, Вінниця
Неоконченное высшее, с 2020 по 2025 (5 лет)

Знание языков

• Английский — выше среднего
• Украинский — свободно