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Michael

Dispatcher, Customer Service Manager, Business, 55 000 грн

Вид занятости:
полная, неполная
Возраст:
30 лет
Город:
Харьков

Контактная информация

Соискатель указал телефон , эл. почту и адрес.

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Опыт работы

New business manager

с 08.2022 по наст. время (3 года)
AAR TRANSPORTATION LLC, Kharkiv (Transportation and logistics)

- Oversee business operations, ensuring streamlined processes and efficiency across departments.
- Develop and execute strategic initiatives to drive growth and enhance customer satisfaction.
- Manage client relationships, negotiate contracts, and identify new business opportunities.
- Implement cost-effective solutions that improve service delivery and profitability.

Sales Manager

с 08.2020 по 07.2021 (11 месяцев)
Mike Arnees Perfumery, Kharkiv (Show business, art and entertainment)

- Led sales and distribution efforts, increasing customer acquisition and retention.
- Developed marketing strategies to promote brand awareness and boost sales performance.
- Ensured seamless product delivery and enhanced customer experience.

ESL Tutor

с 07.2020 по 03.2021 (8 месяцев)
Engoo, Kharkiv (Teach English)

I was teaching and developing the language proficiency of students
I was a top tutor with great remarks from the students I taught with one of the highest tutors ratings

Dispatcher

с 01.2020 по 07.2022 (2 года 6 месяцев)
SAF Transportation LLC, Kharkiv (Transportation and logistics)

- Managed dispatch operations, coordinating driver schedules and optimizing routes.
- Supervised and trained new dispatchers to enhance efficiency and accuracy.
- Ensured timely deliveries and resolved any logistical issues to maintain high customer satisfaction.

ESL Tutor

с 11.2019 по 07.2021 (1 год 8 месяцев)
Preply, Kharkiv (Education and science)

- Provided English language instruction to students worldwide, tailoring lessons to individual needs.
- Maintained a 5-star rating and received outstanding feedback from students.

Support manager

с 06.2016 по 06.2019 (3 года)
Medical Student Association, Kharkiv (Education and science)

- Provided guidance and support to over 200 students, addressing concerns and resolving issues.
- Organized student programs and streamlined administrative processes to enhance student experience.
- Acted as a liaison between students and university administration.

Образование

Karazin Business School

Business Administration and Health Management, Kharkiv
Высшее, с 2020 по 2022 (2 года)

This is my masters, I already graduated from Kharkiv National Medical University as a doctor.

Kharkiv National Medical University

Medicine, Kharkiv
Высшее, с 2014 по 2020 (6 лет)

Kharkiv National Medical University

Russian Language, Kharkiv
Высшее, с 2013 по 2014 (1 год)

Дополнительное образование и сертификаты

World TESOL Academy

6 months

Знания и навыки

  • Work with clients
  • Management skills
  • Problem solving
  • People management
  • Dispatcher
  • Responsibility
  • Diligence
  • Hardworking
  • Work with people
  • Communicability
  • Business communication
  • Sports nutrition
  • Medical documentation
  • Teamwork
  • Attentiveness
  • Soci
  • Persistence
  • Initiative
  • Ability to analyze
  • Quali
  • Gro
  • Proactivity
  • B2B Sales
  • Attracting new customers
  • Personnel management
  • Discipline

Знание языков

  • Английский — свободно
  • Русский — средний

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