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Ельза

Customer Support, Operations, Service manager

Вид занятости:
полная
Возраст:
28 лет
Город проживания:
Киев
Готов работать:
Киев, Хмельницкий

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Опыт работы

CEX Business Operations Specialist

с 09.2021 по наст. время (3 года 11 месяцев)
ABBYY, Київ (IT)

• Creation of orders for performed services by service teams;
• Contract creation and documentation management;
• Communication with clients, solving their issues and building strong relationships ;
• Time reporting and budget monitoring;
• Working with accounts Payable processes (Credit Notes, Invoicing, Purchase orders etc.);
• Project administration and controlling deadlines;
• Working with Excel reports, provide analytics
• Comprehensive cooperation with ABBYY Accounts Payable, legal, sales, financial planning etc.

Junior Consultant

с 04.2021 по 07.2021 (3 месяца)
Deloitte, Київ (Консалтинг, бухгалтерія, аудит)

• Assist Bid Managers in proposal preparation processes for IDO-funded projects (USAID, World Bank, EBRD, EIB, EC, GIZ, UN)
• Provide assistance to Bid Managers with liaison with business units in Kyiv office as well as with Deloitte CIS and Global offices
• Formatting, translation (Ukrainian/ Russian - English and vice versa), and tailoring proposal and other documents
• Assist with document flow and financial documents of the project experts
• Support in arranging internal/ external Projects related meetings.
• Preparing meeting agendas, take meeting notes and draft presentations
• Research, compile and summarize the required information from various external and internal sources.
• Prepare various internal reports for Ukraine and CIS region
• Work with the donors' procurement e-platforms
• Maintain organization of electronic filing systems and databases
• Support in organization of internal and external business development events

Receptionist

с 12.2018 по 04.2020 (1 год 4 месяца)
Cushman & Wakefield, Київ (Нерухомість)

• Answer, screen and forward any incoming phone calls while providing basic information when needed
• Receive and sort daily mail/deliveries/couriers
• Update appointment calendars and schedule meetings
• Perform other clerical receptionist duties such as filing, photocopying, faxing etc.
• Organizing supplies of stationery and equipment for proper functioning of the office
• Organizational support of company staff in planning of business trips - tickets, visas, accommodation booking
• Translation from/ into English upon the request
• Assisting in corporate events preparation· ordering of branded gifts (pans, daybooks etc.)
• Administrating of the website and social media
• Formatting documents in Power Point according to the corporate guidelines
• Assisting to the Heads of department in pitches preparation

Образование

КНЕУ ім. В. Гетьмана

Міжнародний бізнес, Київ
Высшее, с 2014 по 2020 (6 лет)

Знание языков

  • Английский — выше среднего
  • Украинский — свободно

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