Контактная информация

Соискатель указал телефон и эл. почту.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/7767952/

Опыт работы

Technical support specialist

с 11.2024 по наст. время (1 год 4 месяца)
Howly, Other countries (IT)

Respond to user inquiries and resolve a variety of technical issues, including hardware, software, connectivity, and account-related challenges.

Troubleshoot and provide clear, step-by-step guidance to resolve user problems.

Utilize Zendesk to log, track, and manage user-reported problems, ensuring timely resolutions and escalating complex cases when necessary

Maintain detailed records of issues, solutions, and troubleshooting steps for future reference.

Medical representative

с 06.2023 по 06.2024 (1 год)
NY Medical, Other countries (Medicine, pharmacy)

Managed patient appointments and ensured accurate upkeep of electronic medical records.

Assisted healthcare providers in preparing for patient visits, ensuring all necessary documentation and information were readily available, contributing to efficient and organized patient care.
Conducted follow-up calls or messages with patients to provide post-appointment care instructions, relay test results, or schedule additional appointments as directed by healthcare providers.

Collaborated closely with healthcare providers, using strong communication skills to ensure clarity and efficiency in administrative tasks and patient interactions.

Promptly responded to patient inquiries via phone calls, emails, and messages, providing clear and helpful information.

Checked patients' insurance coverage for upcoming visits by utilizing insurance websites for verification purposes, and proactively contacted insurance offices as necessary to resolve any insurance-related inquiries and ensure that patients' coverage details were accurately confirmed

Administrative Officer

с 02.2021 по 11.2021 (10 месяцев)
The Capital Assembly, Other countries (Professional services)

I managed and coordinated multiple daily office operations, prepared cost analysis, and completed detailed reports, ensuring the accuracy of all data.

I assisted in training employees in organization and regulatory compliance requirements to promote conformance.

I utilized programs such as Word, Excel and PowerPoint to create documents and effectively organized information.

IT Assistant

с 02.2020 по 10.2020 (9 месяцев)
National Industrial Court of Nigeria, Other countries (Legal)

I worked within a team to set up and perform routine maintenance on hardware and software components of all official devices, which had been assigned to all the departments of the court.

I assisted the Head of the Department of Information Technology in managing meeting communication requirements by setting up the computers and projectors that would be used for official meetings, presentations, seminars and court sittings.

ICT Personnel

с 02.2018 по 07.2018 (6 месяцев)
Novamarks Integrated Services Ltd, Other countries (IT)

I worked within the team that managed data migration contracts on behalf of my organization for clients such as the Ikeja High Court and High Court of Lagos, Igbosere by setting up and configuring a database management software to facilitate ease of searching for and tracking data. I also participated in the digitization of official files, documents and employee data, and the population of the database.

I managed the Lagos Probate Registry Automation System (LPRAS), a software that runs in compatibility with the MySQL database service. I used this software to catalogue all files and documents under metadata based on the requirements of the organization and create a repository that is easily accessible by all approved personnel.

Знание языков

Английский — свободно

Дополнительная информация

Yoruba