Контактная информация

Соискатель указал телефон и эл. почту.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/8013994

Опыт работы

Receptionist

с 06.2022 по 03.2023 (9 месяцев)
Résidence Le Fontenay Mont-Blanc, Other countries (Hotel and restaurant industry)

-Cheking-in and check-out of clients
-Solving all types of clients' issues
-Replying to the incoming calls and emails
-Organization of hotel events

Customer Support Consultant

с 06.2020 по 04.2022 (1 год 10 месяцев)
Support Your App, Kyiv (IT)

-Identifying client’s concerns and queries.

-Explaining products and services offered by the company.

-Taking orders from the clients.

-Processing bills and payments.

-Resolving any complaints and issues.

-Answering all the questions faced by the clients via/email/chat.

-Assisting in hiring and training new employees.

-Performing some managerial tasks as and when required.

Receptionist

с 06.2019 по 09.2019 (3 месяца)
Hôtel-restaurant "Manoir Henri IV", Bessines-sur-Gartempe (Hotel and restaurant industry)

-Check-in and check-out of clients
-Cleaning of hotel rooms
-Preparation of breakfasts, lunches and dinners.

I learned the skills needed to work in the hospitality industry and the particularities of running a small family business in France.

Образование

Ivan Franko National University of Lviv

Faculty of Foreign Languages, English Language and Literature (French as a second language), Lviv
Высшее, с 2017 по 2021 (4 года)

Знание языков

• Английский — свободно
• Французский — свободно
• Итальянский — средний
• Украинский — свободно
• Русский — свободно
• Польский — средний

Дополнительная информация

Temporarily living in France.