Контактная информация

Соискатель указал телефон , эл. почту, Facebook и LinkedIn.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/8401393/

Опыт работы

Virtual Assistant

с 01.2023 по наст. время (2 года 7 месяцев)
J D Consulting, Canada (Consulting, accounting and auditing)

Client Relationship Management, Document Management and Analysis, Schedule and Meeting Management, 24/7 Support.

Customer Support Agent.

с 03.2022 по 03.2023 (1 год)
ARCE Contact Center, Remote (Telecommunications and networking)

As a remote customer support agent with ARCE, I was charged with the primary responsibility of carefully understanding our client's general experience, resolving customer queries, recommending solutions, and guiding product users on Features & functionalities. Thus providing them with prompt, personalized, precise, and well-detailed solutions and answers to any of their request, in line with the company's policy.
Hence, maintaining building and maintaining a positive relationship between the organization and its clients.

Call center operator

с 05.2021 по 11.2021 (6 месяцев)
Online Canadian Pharmacy, Canada (Medicine, pharmacy)

In this role, I was primarily responsible for thoroughly understanding our client's overall experience, making both cold and warm calls to the company's clients and prospects, and informing them about available offers, discounts, services, and bonuses.
Thus, encouraging and convincing them to patronize our services.

Образование

University of Abuja, Nigeria.

Sociology, Abuja
Высшее, с 2018 по 2022 (4 года)

Знания и навыки

• Technical support
• Administrative Assistance
• Proofreading and Content Edit
• Ability to work in multitasking mode
• Virtual Assistance
• Receiving incoming calls
• Zendesk
• Copywriting
• MS Office

Знание языков

Английский — продвинутый

Дополнительная информация

I am a hard working individual with effective communication skills diligence to work and a good Team player .
I'm also capable of multitasking and have a good interpersonal skills.