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Опыт работы

Independent Technical Consultant — Auto-ID, Industrial Printing

с 11.2024 по наст. время (1 год 4 месяца)
ФОП Гасюк Ю.В., Дистанційно (IT)

Key responsibilities:
• Designing end-to-end Auto-ID and industrial printing solutions (barcode, RFID, mobile computing)
• Supporting presales activities: solution architecture, demos, PoC, technical documentation, RFP responses
• Integrating hardware solutions with customer IT systems and workflows
• Advising clients on technology selection, scalability, and operational reliability

Focus areas:
• Warehousing & logistics
• Manufacturing & production
• Supply chain traceability
• Enterprise printing and data capture

Working with enterprise-grade technologies from Zebra, Honeywell, Canon, HP and related ecosystems.
Independent technical consultant specializing in Auto-ID, RFID, industrial printing, and integrated data capture solutions for logistics, manufacturing, and enterprise environments.

Skills:
Solution Architecture
· Presales Engineering
· Auto-ID & RFID Systems
· Industrial Printing Solutions
· Systems Integration

PRODUCT GROUP MANAGER/SOLUTION ARCHITECT

с 11.2020 по 11.2024 (4 года)
SYTECS LLC, Київ (IT)

Role Summary:

Led the Auto-ID, RFID and industrial printing product portfolio (Zebra, Honeywell, Datalogic, Unitech, Nordic ID, Solum, REA Jet). Designed and delivered technical solutions for logistics, manufacturing, retail and enterprise customers. Acted as presales solution architect, consultant and technical advisor for complex integration projects.

Key Responsibilities:

• Designed end-to-end solutions based on barcode scanning, mobile computing, RFID, and industrial printing.
• Supported presales processes: requirements analysis, solution architecture, PoC, presentations, technical documentation and RFP responses.
• Advised sales teams and customers on technology selection, performance, compatibility and integration paths.
• Worked directly with foreign vendors and distributors on solution validation and procurement.
• Managed integration with related equipment and backend systems.
• Delivered customer training and technical onboarding.
• Participated in cross-functional project teams for automation and large-scale system integrations.
• Contributed to marketing content: case studies, whitepapers, product positioning.
• Supported CRM/ERP processes (1C 8.3).

Notable Achievements:

• Delivered multiple successful Auto-ID and industrial printing solutions in logistics and manufacturing, reducing clients’ operational errors and downtime.
• Improved sales team effectiveness by developing clear solution architectures and presales materials.
• Enhanced customer decision-making by providing expert evaluation of complex equipment configurations.
• Successfully managed relationships with global partners (Zebra, Honeywell, Datalogic, Unitech, Nordic ID).

Zebra Certifications:

Advanced Data Capture Certified Sales Prof.
Barcode Label Printer Certified Sales Prof.
Mobile Computing Certified Sales Prof.
Print Engines Certified Sales Prof.
RFID Certified Sales Ass.
RFID Certified Technical Ass.
Rugged Tablets Certified Sales Ass.
Workforce Connect Certified Sales Ass.

Skills:
· Solution Architecture
· Presales Engineering
· System Integration
· Auto-ID / RFID Solutions
· Industrial Printing Solutions
· Mobile Computing Solutions
· Enterprise Workflow Optimization
· Barcode Scanning Technologies
· RFID (UHF / HF / LF) Systems
· Industrial Label Printing
· Print Engines / Print Automation
· Labeling Workflows & Print Management
· Mobile Data Capture
· Warehouse Mobility Solutions
· Device Management (MDM)
· Industrial Scanners & Handheld Terminals
· Machine Vision & Code Verification
· RTLS (Real-Time Location Systems)
· Technical Discovery & Requirements Gathering
· Technical Presentations & Demos
· Customer Workshops & Training
· Vendor & Partner Coordination
· Technical Consultancy
· Commercial Solution Positioning
· Cross-functional Communication
· Problem Solving & Root Cause Analysis
· Technical Writing & Documentation
· Solution Selling Support

HP Demo Center manager/technical presales consultant/technical trainer

с 10.2007 по 11.2020 (13 лет 2 месяца)
HP inc., Київ (IT)

Role Summary:

Led the HP Imaging & Printing demo center, provided technical presales support, delivered customer trainings, and supported enterprise clients in selecting and integrating printing and document workflow solutions across multiple regions.

Key Responsibilities:

• Designed and presented imaging, printing and document-flow solutions for enterprise and commercial clients.
• Delivered presales activities: discovery, requirements analysis, solution design, demos, PoC, and technical presentations.
• Trained customers, partners and internal teams on HP imaging, printing, and supplies solutions.
• Supported regional conferences, product launches, and roadshows across CIS and Eastern Europe (Armenia, Azerbaijan, Kazakhstan, Uzbekistan, Georgia, Belarus, Moldova).
• Managed technical validations and configuration guidance for HP commercial printing solutions.
• Supervised creation and development of the HP IPG Authorized Training Center.

Notable Achievements:

• Developed high-impact demo scenarios that significantly improved sales conversion for imaging and printing solutions.
• Delivered hundreds of technical workshops and certification trainings for enterprise customers and partners.
• Played key role in regional HP conferences and product integrations, supporting brand visibility and technical adoption.
• Built a strong presales engine that improved customer decision-making and reduced pre-sale cycles.

HP Certifications:

• HP Certified Instructor (INS)
• Accredited Presales Consultant — HP Imaging & Printing
• Accredited Presales Professional — HP Imaging & Printing
• Accredited Sales Consultant — HP Imaging & Printing
• Accredited Sales Professional — HP Printing Supplies / Office Printing / LaserJet
• HP Sales Certified – Imaging & Printing Hardware / Supplies (2012)

Skills:
· Imaging and Printing Solutions
· Presales Engineering · Technical Training & Workshops
· Solution Architecture (Printing & Document Flow)

Spare Parts Administrator

с 03.2007 по 10.2007 (8 месяцев)
TETRA PAK UKRAINE LTD, Київ (Харчова промисловість)

Role Summary:

Handled spare parts logistics and order processing for key enterprise customers using SAP R/3, ensuring timely delivery and accurate documentation.

Key Responsibilities:

• Processed spare parts orders and maintained logistics data in SAP R/3.
• Coordinated deliveries with warehouses, service teams, and customers.
• Ensured correct documentation, order tracking and inventory accuracy.
• Communicated with key accounts regarding order status and spare parts availability.

Skills:
· SAP R/3
· Logistics Coordination
· Order Management
· Customer Communication

Technical Specialist

с 04.2004 по 10.2007 (3 года 7 месяцев)
CANON, Київ (IT)

Role Summary:

Provided technical support, presales consulting, and service channel development for Canon business printing and imaging solutions across Ukraine, Moldova, and Belarus. Delivered technical training, certification programs, and ensured high-quality service readiness for Canon’s key partners.

Key Responsibilities:

• Supported installation, configuration, diagnostics and maintenance of Canon business copiers and printing systems.
• Delivered presales technical consultations for Canon Business Solutions, including solution design and equipment selection.
• Developed and conducted technical training programs (online and classroom) for service centers.
• Led certification processes for Canon key service partners to comply with Canon standards.
• Provided technical support for enterprise customers and high-volume printing environments.
• Supported internal IT operations for the local Canon office.
• Liaised with Canon regional teams to coordinate service quality and partner readiness.

Notable Achievements:

• Built and maintained a highly effective service channel covering 3 countries (UA, MD, BY).
• Trained and certified dozens of engineers for Canon service networks.
• Improved partner service quality by implementing structured training and certification workflows.
• Delivered consistent presales and after-sales technical support for key clients and enterprise deployments.

Certified Service Expertise:

Certified service engineer for Canon multifunction devices and printing systems.
(Full model list available in the attached Media document.)

Skills:
· Imaging & Printing Solutions
· Technical Support & Troubleshooting
· Partner Enablement & Training
· Service Channel Development
· Presales Consulting
· Hardware Integration

Service Manager, technical consultant

с 10.2002 по 04.2004 (1 год 7 месяцев)
Al Walid Company, Київ (Приватні особи)

Role Summary:

Oversaw technical operations and IT infrastructure for a company providing printing, copying and computer solutions. Managed service delivery, staff training, and technical support across a broad range of office and IT equipment.

Key Responsibilities:

• Managed IT solutions including workstations, software, networking and peripheral systems.
• Oversaw installation, configuration, and maintenance of printers, copiers and wide-format devices.
• Provided technical troubleshooting and on-site support for customers and internal users.
• Trained technical staff on device maintenance, diagnostics and customer service standards.
• Ensured stable operation of IT and printing infrastructure for commercial clients.
• Supported procurement and selection of suitable IT and printing technologies.

Key Achievements:

• Improved service response times and equipment uptime through better processes and staff training.
• Developed basic service workflows and documentation for support operations.
• Successfully managed technical operations for a multi-device, multi-vendor environment.

Skills:
· IT Infrastructure Support
· Printing & Copying Solutions
· Technical Troubleshooting
· Staff Training
· Hardware Maintenance
· Customer Support

Service engineer and spare parts seller

с 11.2000 по 11.2002 (2 года)
Copyprint ltd, Київ (IT)

Role Summary:

Provided technical service, installation and maintenance for business copiers and printing systems (Ricoh, Canon, Sharp, Toshiba, Minolta). Supported customers with troubleshooting, spare parts management, and service center operations.

Key Responsibilities:

• Installed, configured and maintained analog and digital office copiers, printers and wide-format devices.
• Performed diagnostics, repair, calibration and preventive maintenance of multi-vendor equipment.
• Supported customers with spare parts selection, ordering and replacement.
• Participated in the development and operation of the company’s service center.
• Managed technical documentation and service logs for serviced equipment.
• Provided on-site and remote support for business clients.

Key Achievements:

• Improved service quality and turnaround time by optimizing maintenance routines.
• Supported stable operation of diversified equipment fleets across multiple customer sites.
• Obtained certification as service engineer for multiple Ricoh and Nashuatec models (full list available in Media).

Role Summary: Provided technical service, installation and maintenance for business copiers and printing systems (Ricoh, Canon, Sharp, Toshiba, Minolta). Supported customers with troubleshooting, spare parts management, and service center operations.

Skills:
· Technical Troubleshooting
· Printer & Copier Maintenance
· Spare Parts Management
· Customer Support
· Multi-Vendor Hardware Expertise
· Service Center Operations

IT technical specialist

с 11.1995 по 11.2000 (5 лет)
"A.S.K." Publishing House and Book Sales company, Київ (Видавництво, поліграфія)

Role Summary:

Provided IT infrastructure support and maintenance for a publishing company, ensuring stable operation of computers, peripherals, LAN, and software systems.

Key Responsibilities:

• Installed, configured, and maintained workstations, printers, and peripheral devices.
• Performed software setup, updates, and troubleshooting for end users.
• Managed LAN infrastructure, including basic networking and server maintenance.
• Provided daily technical support for employees and resolved hardware/software issues.
• Ensured IT equipment uptime and performed preventive maintenance.

Skills:
IT Support & Helpdesk
· Hardware & Software Maintenance
· Networking Basics (LAN)
· User Support
· Technical Troubleshooting

Radio Technician and Designer for Electronic Sets at Design Department

с 06.1992 по 11.1995 (3 года 6 месяцев)
“Kommunist” Defense Factory, Київ (Оборонно-промисловий комплекс)

Role Summary:

Worked in the electronic systems design department, contributing to the development and technical documentation of specialized radio-electronic sets for industrial and defense applications.

Key Responsibilities:

• Designed electronic schematics and layouts using AutoCAD and P-CAD.
• Prepared technical drawings, assembly documentation and wiring layouts.
• Collaborated with engineers on development of specialized electronic modules.
• Supported prototype assembly and testing processes.
• Ensured compliance with technical standards and production requirements.

Skills:
Electronic Schematics Design
· AutoCAD / P-CAD
· Technical Documentation
· Prototype Development Support
· Radio-Electronic Systems Basics

Образование

National Technical University of Ukraine (Kyiv Polytechnic Institute)/КПІ

Faculty of Informatics and Computing Techniques/ФІОТ, Київ
Высшее, с 1992 по 1998 (6 лет)

Computerized Integrated Systems and Robot Technology, systems engineer/analyst.
Комп'ютеризовані інтегровані системи і робототехніка - інженер-системотехнік.

Kyiv Technical School of Electronic Devices (КТЕП)

Faculty of Radio production/Радіоапаратобудування, Київ
Среднее специальное, с 1988 по 1992 (4 года)

radio engineer/радіотехник

Дополнительное образование и сертификаты

Zebra Advanced Data Capture Certified Sales Professional

2020
Сертификат

Zebra Barcode Label Printer Certified Sales Professional

2020
Сертификат

Zebra Mobile Computing Certified Sales Professional

2020
Сертификат

Zebra Print Engines Certified Sales Professional

2020
Сертификат

Zebra RFID Certified Sales Associate

2020
Сертификат

Zebra RFID Certified Technical Associate

2020
Сертификат

Zebra Rugged Tablets Certified Sales Associate

2020
Сертификат

Zebra Workforce Connect Certified Sales Associate

2020
Сертификат

Zebra Industrial Automation Certified Sales Associate

2020
Сертификат

Zebra Fixed Industrial Scanning Certified Technical Associate

2022
Сертификат

Honeywell Sales Accreditation: Scanners

2020
Сертификат

Honeywell Technical Accreditation: Scanners

2020
Сертификат

Honeywell Sales Accreditation: Printers

2020
Сертификат

Honeywell Technical Accreditation: Printers

2020
Сертификат

Honeywell Mobile Computers

2020
Сертификат

Honeywell Printers and Media

2020
Сертификат

Honeywell Scanners

2020
Сертификат

Honeywell Solutions

2020
Сертификат

Honeywell Sales Accreditation: Distribution Center

2020
Сертификат

Honeywell Technical Accreditation: Distribution Center

2020
Сертификат

Datalogic Technology Basics

2020
Сертификат

Datalogic Sensors and Safety

2021
Сертификат

Datalogic RFID

2021
Сертификат

Datalogic Laser Marking

2021
Сертификат

Datalogic Machine Vision

2021
Сертификат

Datalogic Fixed Retail

2021
Сертификат

Datalogic Mobile Computers

2021
Сертификат

Datalogic Handheld Scanners

2021
Сертификат

Datalogic Fixed Retail

2021
Сертификат

Datalogic Stationary Industrial Scanners

2021
Сертификат

REA JET TITAN tech basic training

2021
Сертификат

REA JET LD training

2021
Сертификат

REA JET DOD 2.0 starter training

2021
Сертификат

REA JET DOD TV ink supplies

2021
Сертификат

REA JET GK 2.0 tech training

2021
Сертификат

REA JET HR tech training

2021
Сертификат

REA JET HR solvent + water bulk tech training

2021
Сертификат

INS - HP Certified Instructor

2012
Сертификат

APC (Accredited Presales Consultant) – HP Imaging and Printing Solutions

2012
Сертификат

APP (Accredited Presales Professional) – HP Imaging and Printing Solutions

2012
Сертификат

ASC (Accredited Sales Consultant) – HP Imaging and Printing Solutions

2012
Сертификат

ASP (Accredited Sales Professional) – HP Specialty in Office Printing

2012
Сертификат

ASP (Accredited Sales Professional) – HP Imaging and Printing Supplies

2012
Сертификат

ASP (Accredited Sales Professional) – HP Imaging and Printing Solutions

2012
Сертификат

APS (Accredited Platform Specialist) – HP LaserJet Solutions

2012
Сертификат

HP Sales Certified – Imaging and Printing Hardware [2012]

2012
Сертификат

HP Sales Certified – Imaging and Printing Supplies [2012]

2012
Сертификат

HP Sales Certified – Imaging and Printing Supplies [2012]

2004
Сертификат

CANON Maintenance and repairing for business copiers IR2200-3300, IR5000, IR2270-4570 (22, 28, 35, 45 ppm)

2005
Сертификат

CANON Maintenance and repairing for smart color copiers IR3100C (31 ppm)

2005
Сертификат

CANON Maintenance and repairing for MFPs MF3110, MF5560 (scan, copy, print)

2005
Сертификат

CANON Maintenance and repairing for office copiers IR2016/2020 (16-20 ppm)

2005
Сертификат

CANON Maintenance and repairing for PIXMA ink-jet printers IP1600-6600D, MP150-800

2005
Сертификат

CANON Maintenance and repairing for business copiers IR5570/6570 (55-65 ppm)

2006
Сертификат

CANON Maintenance and repairing for high productivity business copiers IR8070/85+/9070/105+ (80, 85, 90, 105 ppm)

2006
Сертификат

CANON E-Maintenance for Area (Ukraine, Moldova, Belarus) Administrator.

2006
Сертификат

Krauthammer University Trainings: Train the Trainer

2006
Сертификат

Business Master Trainings: The System Way for Sales skills

2006
Сертификат

Solutions and Perspectives: Personal Growing Training (main course)

2006
Сертификат

Minolta Bizhub 164 Service and Repair

2010
Сертификат

Intel AMT, vPro, Intel Anti-Theft Technology

2012
Сертификат

Oratory games

2012
Сертификат

The global state of information security. In sight: Advanced Persistent Threat

2015
Сертификат

Знания и навыки

• Technical support (remote & on-site)
• IT Security & Firewalls
• Windows/Linux/Ubuntu/MacOS administration
• Maintenance of office equipment
• Network setup & VoIP systems
• Microsoft Office (Advanced)
• User support & training
• Hardware diagnostics & repair
• System integration & optimization
• Imaging & Printing solutions
• Auto-ID/Barcode/RFID systems
• Label & industrial printers maintenance
• Warehouse/logistics processes
• Presales & postsales technical support
• Vendor & partner management
• Technical documentation & training materials

Знание языков

• Польский — продвинутый
• Английский — выше среднего
• Украинский — свободно

Дополнительная информация

Понад 20 років працюю в техніці як інженер-системотехнік, технічний консультант і тренер. Маю досвід роботи з боку вендора (Canon, HP), дистриб’ютора та інтегратора, тому добре розумію потреби і кінцевого клієнта, і партнерів по каналу.

Моя сильна сторона – поєднання глибоких технічних знань (Imaging & Printing, Auto-ID, інфраструктура ІТ) з умінням пояснювати складні речі простою мовою. Вмію аналізувати процеси на складі чи у виробництві, пропонувати реалістичні рішення і доводити їх до стабільної роботи. Не продаю те, у чому не впевнений технічно.

Працюю акуратно, відповідально, без «геройства в останню ніч». Для мене важливі довгострокові стосунки, взаємна повага і адекватна комунікація без токсичності та мікроменеджменту.

Фізично перебуваю в Польщі, відкритий до віддаленої співпраці з українськими компаніями у форматі B2B (ФОП 3-ї групи) або гнучкого графіка. За потреби можливі поїздки до Києва / інших міст України.

Володію українською, російською, польською та англійською (технічна). У вільний час цікавлюся фотографією, науковою фантастикою та новими технологіями – це допомагає тримати голову «свіжою» і шукати нестандартні рішення.