Andrey

Andrii Koval
Email: [открыть контакты](см. выше в блоке «контактная информация»)

Mobile: [открыть контакты](см. выше в блоке «контактная информация»)
Ukraine, Kharkiv

Career Summary
● A system administrator with 17-years’ experience. Worked with Windows desktop, and
Server versions
● English - Elementary
Technical Skills
Operating System: Windows 95 / 98 / 2000 / XP / Vista / 7 / 8.1 / 10
Linux Ubuntu, Debian, CentOS
Servers: Windows Server 2003 / 2008 / 2012 / 2016 (accounts, security
policies, differentiation of rights)
Remote administration: Terminal Server, RDP, RAdmin, Citrix, RMS, VNC, Dameware
Establishment and maintenance of local area networks(Extend
and mount equipment: configure domains and working groups)
LAN administration: Configuring backup systems (incremental / differential patterns
according to schedule)
Setup, Administration of GSM Gateways (Eccom Basis)
Maintenance of office equipment (printers, scanners, copiers)
and small office equipment (phones,faxes,locks)
Maintenance (preparation, setup, minor repairs) of commercial
equipment: Cash registers, scanners, terminals b/n of calculation,
electronic scales and weighing stations
Development of Hardware and Software Configuration
Instructions (and other technical files)

Work Experience
ООО АТБ-Маркет (LLC ATB-Market)
System administrator
05/17 – present tech support operator (diagnostics, elimination of computer/office
equipment malfunctions, weighing stations)
calls/tickets management: handling users’ feedback, remote help
working with Servicedesk and electronic document management
system
Technologies Used: Active Directory, OmniTracker (servicedesk client)

ООО М-Технология (LLC M-Tecnology)
Network Engineer
08/2019 - 04/2020 maintenance of physical servers
work on server and client Windows OS
maintenance and support of the company’s website
e-mail administration (hosting)
Cisco network equipment experience
Technologies Used: Networking, VPN server, Mikrotik, Cisco
OOO Альфа-Ритейл (LLC Alfa-Retail)
System administrator
04/2010 – 05/2017 diagnostics, elimination of computer/office/cash equipment
malfunctions
build, install OS/software
fully configured workstations
Technologies Used: Networking, Windows Server family OS

PC-Shop Group employee delivery
Control and issuance of computer equipment
09/2009 – 04/2010 reception, delivery, control of residues
work with 1C-Enterprise base

Private computer network “Синдикат” (Syndicate)
System administrator
02/2009 – 08/2009 installation of operating systems, office packages, anti-virus
programs
ООО «Гефест» (LLC Gefest)
Technical support engineer
05/2008 – 11/2008 users support, remote configuration of applications on user
workstations
diagnostics and fixing of PC workstation malfunctions

Information technology club “Навигатор” (“Navigator”)
PC operator
2006 – 2007 installation and customization of software, OS
computer room consultanting

Design and construction concern "Progress"
PC operator/System administrator
2004 – 2006 installation and customization of software
Leading of youth organization

Education
Name of University: National Technical University “Kharkiv Polytechnic Institute”
Years of Study: 2006-2011
Qualification/Degree: Informational technologies, qualification “Automated process and
production management”, Specialist degree

Hobbies
Learning Linux family operating systems (practical application, functionality, configuration,
administration).
Learning the Python programming language