Контактная информация

Соискатель указал эл. почту.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/9178334/

Опыт работы

Support manager

с 10.2025 по 12.2025 (3 месяца)
Helpware, Дистанційно (IT)

Provided written assistance to user inquiries in a fast-paced environment.

Пауза в карьере

с 01.2020 по 09.2025 (5 лет 9 месяцев)
Работа над собственным проектом

Customer support representative

с 08.2018 по 12.2019 (1 год 5 месяцев)
ZoomSupport, Дистанційно (IT)

Worked as a technical support representative, providing assistance to customers via inbound and outbound calls and remote access tools. Diagnosed and resolved computer-related issues, including operating system support (Windows, macOS, iOS), application troubleshooting, peripheral setup, and internet connectivity guidance. All customer communication was conducted in English.

Образование

West Ukrainian National University

International Economics, Тернопіль
Высшее, с 2015 по 2019 (4 года)

Знания и навыки

• Desire to learn and develop
• Empathic
• Ability to quickly learn new information

Знание языков

Английский — выше среднего

Дополнительная информация

I have 1,5 years of experience in supporting computer users via voice calls and direct remote access - troubleshooting issues of any kinds with a little bit of research on the matter. Also I have 2 months of experience in resolving tickets of different levels of complexity.
I'm looking for an interesting project to work on - either in a support role or in any task I can learn. A competitive salary is a must but hugely depends on work specificity.
Please message me on Telegram - https://t.me/pakinson