Станислав
Support manager
- Возраст:
- 39 лет
- Город:
- Киев
Контактная информация
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30/03/1985
Location: Kyiv, Ukraine
Phone number [
e-mail: [
skype: stanislavputrya
My objective
Would like to try myself for this position
EXPERIENCE
EPAM SYSTEMS
(Project: A.S. Watsons - eComm)
SL2 Support Analyst/System Engineer. Hybris Support Department
(October 2018 – October 2022)
- Incident and problem management;
- Issue investigation (from technical and data side);
- Communication with Dev, QA and external systems (departments) to improve the quality of our services;
- Monitoring and support of Hybris ecommerce platform;
- Initial testing of hotfixes and communication with Business units.
LUXOFT
(Project: CITI - Investment Bank)
SL3 Support Analyst. ISG DataCloud Department
(April 2017 – October 2018)
- Deployment, configuration and support of internal applications for all environments (SIT, UAT, PROD);
- Issue investigation (from technical and data side);
- Close contact and communication with Dev, QA and Engagement teams to improve the quality of our services;
- Monitoring and support of MongoDB Servers;
- Configuration and support of alert system.
TELESENS
Software Engineer-IT Support Analyst. Support Department
(December 2014 – July 2016)
- Oracle and Unix servers setup, administration and maintenance;
- Internal Unix-based platform (Mediation Zone) installation and configuration;
- Technical support and administration of applications for the GSM-operators;
- Environment and configuration management: virtual hosts and network settings;
- Incident and Problem management.
EPAM SYSTEMS KYIV
(Project: BARCLAYS - Investment Bank)
IT Support Analyst. Cross Product Operations Department
(March 2012 - June 2014)
- Primary point of contact for business users support (email, phone, chat);
- Installation, configuration and support of banking applications;
- Issues investigation and communication with upstream/downstream and development teams;
- Remote servers monitoring;
- Request management;
- Incident and Problem management.
VTB Bank
An Expert. Payment Card Department
(March 2010 - February 2012)
BANK «Finances and Credit»
Senior Engineer. Payment Card Department (July 2007 – March 2010)
KHARKOVNATIONALUNIVERSITY OF RADIOELECTRONICS
Electronics Engineer. Information Technology Center (October 2006 – June 2007)
- Support of networks and servers;
- Repairing computer hardware;
- Installation and configuration of software
EDUCATION
KHARKIV NATIONAL UNIVERSITY OF RADIOELECTRONICS
(graduated in 2007)
- Department of Computer Engineering and Management
- Diploma “research engineer in computer systems and automation"- Master
Second High Education:
KHARKIV NATIONAL UNIVERSITY OF RADIOELECTRONICS
(graduated in 2011)
-economic Cybernetics
PROFESSIONAL SKILLS:
- OS installation and configuration: Windows (XP/7/2003/2008), Linux (Ubuntu/CentOS);
- Active Directory, DNS, DHCP, TCP\IP, VPN, FTP, TELNET;
- Java/Scala/JVM;
- Akka, Storm, Kafka;
- DevOps Tools: Subversion, GIT, Ant, Maven, Chief Solo (Knife), Tomcat Apache, Karaf, Ansible;
- Monitoring: Zabbix, PRTG, ITRS, Hyperic
- Common Tools: Intellimatch, OMD, Service Now, Confluence, JIRA, MS Office, Autosys;
- RDBMS: MS SQL, Oracle, MySql;
- MongoDB;
- Platforms: e-comm Hybris;
- Virtualization: Virtual Box, Vagrant;
- Cloud: EPAM Maestro CLI Tools, AWS;
- Technical support of software and equipment;
- Support of front office activities;
- Basic knowledge on Visual C ++, Bash, OOP, HTML, PHP;
- ITIL.
CERTIFICATES
KNURE certificate of successful completion of the courses "Computer Operators" (May 2000)
LANGUAGES
• English (upper-Intermediate);
• Russian;
• Ukrainian
OTHERS
Hobbies – Football and other sports, art, music, travelling
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