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Esther

Оператор call-центру

Возраст:
28 лет
Город проживания:
Киев
Готов работать:
Удаленно

Контактная информация

Соискатель указал телефон , эл. почту, адрес и LinkedIn.

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Curriculum Vitae

PERSONAL INFORMATION:
• Name: Ms. Adekoya O. Esther
• Date of birth: 8th April 1997
• Gender: Female
• Citizenship: Nigerian
• Marital status: Single
• Language: English (native)
• Email: [открыть контакты](см. выше в блоке «контактная информация»)
• Phone number: [открыть контакты](см. выше в блоке «контактная информация»)
• LinkedIn: [открыть контакты](см. выше в блоке «контактная информация»)
390238155

PERSONAL PROFILE:
I am a friendly, easy going and hardworking person with a passion for
teamwork, results and helping customers with the right solutions.
I have a methodical and strong drive approach to work and seeing things to
completion.I can confidently state that I have mastered necessary skills
necessary for the work environment and have also developed excellent
communication skills which enables me get along well with colleagues and
acquaintances.

EDUCATION:
• 2007-2013:
Institution:
Stars International secondary school
Location: Lagos, Nigeria
Degree: High school leaving diploma,
WAEC (West African Examinations Council)
• 2014-2020:
Institution:
National Medical University O.o Bogomolets,
Location:Kyiv, Ukraine
Degree: MBBS, M.D of medicine (specialist)

EMPLOYMENT HISTORY:
Sept2016-July2017: Logos premium English school (English tutor)
Main duties:
• Caring and teaching young learners at summer school camp
• Teaching English communication skills on weekdays and weekends.
• Organization of speaking clubs for kids, older learners and Adults.
• Organization english games and fun time during special events
• Reporting levels of learners knowledge to parents and employers.

Sept2017-July2019: Sandy school (English tutor)
Main duties:
• Caring and watching kids at the kindergarten
• Walking kids during breaks and lunch time
• Organizing English lessons
• Organizing arts and crafts time with kids
• Making sure kids are comfortable and well

Sept2019-Feb2020: Active Child School (English speaking director)
Main duties:
• Giving English knowledge to kindergarteners
• Organizing fun games and exercises
• Native English speaking club teacher

May2020-Feb2022-Telecommunications customer support/representative
Trading group, kiev
Main duties:
• Answering all relevant product questions
• Availability to answer client’s phone call/ call the client
• Solving client difficulties over the phone

May2022-present- sales representative/ customer support specialist
Canadian online pharmacy
Main duties:
• Attending to clients and recommending new medications
• Handling medication refills for clients
• Upsaleing clients
• Answering all necessary questions
• Meeting my monthly KPIs
CAREER SKILLS:
• Good computer knowledge (PowerPoint, excel, Microsoft etc)
• Excellent communication skills
• Resolving clients issues and giving right answers to product questions
• Resilient attitude to stress and workload in professional manner

HOBBIES AND INTERESTS:
I enjoy Reading while enjoying the beautiful scenery of nature, meditation
and most important of all socializing with people.

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