Dmytro

Dmytro Mazurenko
NOC Engineer with 2.5 years of experience in monitoring networks and servers, incident resolution, and managing cloud
environments. Successfully improved alerting efficiency using Icinga, Grafana, and Prometheus.​
​
Vinnytsia, Ukraine • [открыть контакты](см. выше в блоке «контактная информация») • [открыть контакты](см. выше в блоке «контактная информация»)
LinkedIn • Telegram

Experience
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Vimmi Vinnytsia, Ukraine​
NOC Engineer April 2024 - Present

●​ Monitoring networks, servers using Icinga and Grafana.
●​ Troubleshooting and escalating complex technical issues.
●​ Managing project environments on Kubernetes and AWS.
●​ Using automation tools to configure hosts using Ansible
●​ Setting up monitoring, alerting, and logging for new services using Prometheus, Grafana, and the ELK stack.
●​ Working with Linux servers.
●​ Keeping documentation and tasks up to date using Jira, Confluence and Trello
●​ B2B communication via email and Slack​

Internet provider - Everest Vinnytsia, Ukraine
NOC Engineer​ January 2024 - April 2024​

●​ Monitored network nodes using Nagios and Zabbix.
●​ Coordinated repair teams to address network issues promptly.
●​ Managed firmware updates and switch configuration (reboots, port management, cable testing).
●​ Filled out applications for Internet connection to customers using 1C.

JetMonsters ​ ​ Remote
Customer Support Specialist​ January 2023 - July 2023​

●​ Provided technical support and consulting for customers via Zendesk.
●​ Assisted with the installation of files and backups on the clients' FTP server and further server configuration.
●​ Escalated complex issues using Jira and Trello, ensuring timely resolution.

Education

Vasyl’ Stus Donetsk National University — Bachelor’s Degree in Law
Sep 2018 - Jun 2022​

Vasyl’ Stus Donetsk National University — Master's Degree in Law
Sep 2022 - Feb 2024​ ​

Certificates

Introduction to Front-End Development (Coursera / Meta)
Version Control (Coursera / Meta)
Programming with JavaScript (Coursera / Meta)​
 Skills & Interests
Technical: Docker, Linux, HTML, CSS, Ansible, AWS, Git, Kubernetes, Icinga, Grafana, Prometheus, ELK Stack (Elasticsearch,
Logstash, Kibana), Proxmox, Zabbix, Nagios, 1C.
Languages: Ukrainian (Native), English (B1 – Intermediate).
Interests: Music & Arts, Outdoor Activities, Sports, Cars, and Emerging Technology Trends.