Nikita

Nikita Cherepovskiy
HR Generalist

As a driven professional with a Bachelor's degree in Psychology and three years of experience as a
Customer Support Representative, I am passionate about pursuing a career in HR and recruiting. My
strong psychology foundation and hands-on customer service experience have equipped me with the
skills to understand people's needs and motivations, making me a valuable asset in building and
nurturing productive teams.​
Personal
Work experience
Name
Nikita Cherepovskiy
IT Recruitment Trainee Feb 2023 - Apr 2023
Address Trionika, Kyiv
Kyiv, Ukraine
Completed hands‑on training with a Senior IT Recruiter, covering all aspects of the recruitment
Phone number
[открыть контакты](см. выше в блоке «контактная информация») process
Gained experience in candidate sourcing, screening, interviewing, and selection for IT positions
Email
[открыть контакты](см. выше в блоке «контактная информация») Developed skills in building and maintaining relationships with hiring managers and candidates
Learned best practices for managing the recruitment pipeline and tracking key performance
LinkedIn
[открыть контакты](см. выше в блоке «контактная информация») metrics
cherepovskiy-4684b614b/
Consulting Psychologist May 2022 - Present
Skills Private Practice
Conducted initial client assessments to determine appropriate therapeutic approaches and
establish treatment plans
IT Recruitment Beginner
Provided one‑on‑one therapy sessions for clients, addressing a variety of personal and
Interviewing Intermediate professional issues
Sourcing Beginner Utilized active listening and empathy to develop rapport with clients and identify their needs and
X-Ray Search Beginner goals
Implemented tailored therapeutic interventions to help clients overcome challenges and achieve
Boolean Search Beginner
personal growth
Psychotherapy Intermediate
Provided first psychological aid, diagnostics, and consulting services to individuals seeking
support and guidance in our times of war.
Languages
Customer Support Representative Jun 2021 - Present
English B2 Wentrum, Kyiv
As a Customer Support Representative at Wentrum, I have amassed a wealth of experience in
Volunteer Work communication, conflict resolution, and teamwork, which has positioned me well for a future career
in HR and recruiting.

Psychologist at
Key achievements and responsibilities include:
psy_students_help

Resolving customer conflicts with empathy and professionalism, ensuring high satisfaction and
maintaining strong relationships with clients.
Driving sales growth by effectively addressing customer inquiries and showcasing product
knowledge, demonstrating my ability to influence and persuade.
Mentoring and supporting new colleagues, sharing best practices and offering guidance to help
them excel in their roles, fostering a positive team environment.
Evaluating potential candidates for educational outsourcing work, showcasing my discerning eye
for identifying talent by meticulously reviewing CVs and assessing language proficiency.
Communicating with candidates via emails and chats, exercising strong written communication
skills to provide clear, concise, and engaging correspondence.
Education and Qualifications

Bachelor of Psychology Sep 2019 - Jul 2023
National Pedagogical Dragomanov University, Kyiv

HR Generalist Jan 2023 - May 2023
Beetroot Academy
My dedication to continuous learning led me to complete online HR and recruiting courses, further
solidifying my knowledge and preparing me for a successful transition into HR.

Gained comprehensive knowledge of HR processes, including recruitment, onboarding,
performance management, and employee relations
Developed skills in candidate sourcing, screening, and interviewing
Learned best practices for creating job descriptions and advertisements
Enhanced understanding of employment laws and regulations

Psycotherapist Feb 2022 - Jan 2027
Kyiv Gestalt University, Kyiv