Аліна

Alina Serdiuk

Wimbledon London SW19| Mobile: 07594746349| Email: [открыть контакты](см. выше в блоке «контактная информация»)

Personality Test - https://www.16personalities.com/istj-personality

Personal Profile:

Professional and friendly multilingual Personal Assistant to Management Level with over 10 years of administration
experience. Degree in Geography. Extensive experience of; - gatekeeping -screening telephone calls and handling enquiries.
Organising the manager’s diary and making appointments. Dealing with letters and emails. Writing letters and producing
reports and presentations. Arranging meetings . Organising and maintaining office systems. Taking notes at meetings. Making
international travel arrangements. Looking after visitors. Dealing with basic accounts, staff expenses and budgets. Taking on
project work, such as research or writing reports. Immediately available and keen to get working. Also, happy to work
remotely.

Key Skills:

● Excellent proven organisational skills.
● Great written and spoken communication and interpersonal skills.
● Always extremely accurate with great attention to detail.
● Known for always being very calm with professional manner.
● Strong proven ability to carry out several tasks at the same time.
● Excellent proven administration skills.
● Very flexible and adaptable approach to work with the ability to use own initiative successfully.
● Always tactful with great discretion, for dealing with confidential information.
● Advanced IT Skills: MS Word, Excel, PowerPoint, Bespoke Systems, Researching the Internet, free user of AI
programs, Zapier automatization.
● Chat GPT and many other AI programs
● Experience with virtual meeting platforms (Zoom, Teams), adept at learning new software quickly ● Advanced
Logistics software skills: Microsoft Office, Bitrix24, Redmine, Voxme, Sage, Optima and Saldeo.
● Time management systems: Notion, Asana, Trello, ClickUp.
● Language skills: English, Ukraine, Polish and Russian.

Professional Training and Education:

● Bachelor’s degree in Geography. Taras Shevchenko University of Kyiv. Sep 2008 - Jun 2013.
● GCSEs equivalents. High School Diploma. Lyceum, Novovolynsk. 2004-2008.

Career History:

Personal Assistant for a private person. (part time) Jul 2024 - now

• Planning daily/weekly schedule, reminders about tasks and meetings.
• Researching and analysing information on the internet or through phone communications.
• Travel routing, Booking excursions and entertainment, hotels, transportation arrangement.
• Concierge services: reserve tables, doctor appointments, order tickets
• Shopping and errands: online purchasing, organization, and delivery control.
• Synchronizing family members schedules.

Administrative Assistant for a shipping company. K Pak Ltd, London Feb 2023-Aug 2024

• All forms of client communication – email, telephone and face to face.
 • Arranging collections / deliveries both locally and internationally.
• Working on bespoke database (Art Manager) to create all the required shipping documentation.
• Producing shipping invoices(in Sage).Producing pack notes.Checking customs entries.Licences.
• Filing, proof of export and ensuring file checks have been done.
• FedEx, DHL international shipping.

Virtual Personal Assistant to Director. Starlit Accounting Sp. z o.o Poland, Remote. Feb 2022-Dec 2022

● Reporting to the Head Account or Director and also supporting a team.
● Supporting in the implementation of administrative tasks by handling the e-mail box, creating and editing
documents, preparing presentations and handling official letters.
● Coordinating of cooperation with contractors and clients by preparing offers, keeping a calendar, arranging meetings,
and coordinating of creation.
● Responsible for implementing of settlements in the accounting area. Dealing with sales records, invoices, analysis of
bank statements and cooperating with accounting.
● Coordinating settlements in the area of employee employment. Completing administration of personnel confidential
documents, recording of working time and holidays. Maintaining and updating confidential records on the computer
system.
● Preparing of commissioned reports, summaries and analyses.
● Blogging / website management; responsible for posting posts and graphics, moderating blog comments and●
Supporting of the recruitment processes by pre selection, arranging meetings and finalizing formal issues.
newsletter support.
● Providing daily personal organisational support by arranging meetings, booking trips, visits, assisting in organising
events. Working within all regulations and health and safety.

International Dispatcher. Piotr Godlewski "Godlewski Transport", Krakow. Nov 2019 - Mar 2022

● Reporting to the manager and working in a team. Each day responsible for coordinating of road transport.
● Responsible for solving drivers' problems swiftly. Organising and controlling of transport work.
● Recruiting a team of drivers and doing all background checks.
● Evaluating drivers' work - combustion, care for equipment.
● Cooperating with offices, filling in applications for permits, declarations, residence cards.
● Organising all of the drivers training. Maintaining and updating confidential records on the computer programme. ●
Working within all regulations and health and safety.

International Dispatcher. A1Trans Sp. z o.o, Krakow. Mar 2017 - Sep 2019

● Working with CMR documentation from drivers, preparation of settlements.
● Responsible for the employment of foreigners and validating of document.
● Filling in applications for work permits. Resolving ongoing drivers' problems swiftly.
● earching for loads and coordinating drivers. Maintaining and updating confidential records on the computer
programme.S

● Working within all regulations and health and safety.

Office Assistant. Dmytruk, Lutsk. May 2012 - Oct 2016

● Reporting to the Head Accountant. Each day responsible for assisting an Accountant with all confidential records and
documents.
● Supporting in the implementation of administrative tasks by handling the e mail box, creating and editing documents,
 preparing presentations and handling official letters. -

● Coordinating of contractors and clients by preparing offers, keeping a calendar, arranging meetings, and coordinating
of creation.
● Responsible for implementing of settlements in the accounting area. Dealing with sales records, invoices, analysis of
bank statements and cooperating with accounting.
● Coordinating settlements in the area of employee employment. Completing administration of personnel confidential
documents, recording of working time and holidays.
● Maintaining and updating confidential records on the computer system.
● Preparing of commissioned reports, summaries and analyses. Working within all regulations and health and safety.

Interests and Hobbies:

I enjoy squash, hiking,traveling, Art .