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Customer support manager
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Sales Representative
I'm a hard-working and aim-oriented person, thirsty Zaporizhzhia, Ukraine
for self-development and self-expression.
EDUCATION SKILLS
Bachelor degree Teamwork Communication Stress-resistant
Zaporizhzhia National University
09/2014 - 06/2018, Zaporizhzhia, Ukraine Adaptability Responsibility Organized
Courses
Bilingual Customer Support
Linguistics: translation
studies and philology
Oral communication skills
Written communication skills
WORK EXPERIENCE
University Internship (translator)
National reserve “Khortytsia” LANGUAGES
03/2017 - 04/2017, Zaporizhzhia, Ukraine
Russian Ukranian
“Khortytsia” is one of the most famous national reserves in Ukraine
Native or Bilingual Proficiency Native or Bilingual Proficiency
Achievements/Tasks
My main task was translation of various texts for guides. English
Full Professional Proficiency
I received experience in translation of historical texts.
I received experience in team working.
Customer support INTERESTS
A1 Logistics
06/2018 - 09/2018, Zaporizhzhia, Ukraine Learning languages Play volleyball Reading
A1 Logistics is an American shipping company
Achievements/Tasks Photography
Providing support for customers including: information
about car shipment.
Providing application processing.
Providing driver selection and confirmation of timing
shipment.
Sales manager
Info-24
09/2018 - 11/2018, Zaporizhzhia, Ukraine
Info-24 is the company which promote their online services
Achievements/Tasks
Provide communication with clients.
Attract new clients throght mobile comunication.
Advice clients what product to buy.
Customer support manger
Infocus
01/2024 - 09/2024,
Assist to premium cardholders of Visa payment system
Tasks
Inform clients about privileges available with their premium
cards
Inform clients about local discounts with their premium
cards available depending on their place of living
Assist in resolving issues with usage of some privileges
Communicate with clients and bank managers via chat,
phone, email
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