Контактная информация

Соискатель указал телефон и эл. почту.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/9909019/

Опыт работы

Dispatcher , Sales representative

с 09.2019 по 08.2023 (4 года)
British Company Ltd., Lviv (Construction, architecture, interior design)

Образование

Danylo Halystky lviv National Medical University

Medicine, Lviv
Неоконченное высшее, с 2018 по 2024 (6 лет)

Знания и навыки

• Punctuality
• Direct sales
• Active sales
• Communicability
• Management of CRM
• B2B Sales
• Handling objections
• Sale of real estate
• Dispatching of transport

Знание языков

• Английский — продвинутый
• Хинди — свободно

Дополнительная информация

Dispatcher/Customer Support
British Company Ltd.
London, United Kingdom
- Conveying critical information between various parties, such as emergency responders, field personnel, and clients
- Managed incoming service requests and dispatched appropriate teams, optimizing scheduling and reducing response time by 20%.
- Provided exceptional customer support by addressing inquiries, resolving issues, and maintaining a 95% customer satisfaction rate.
- Developed and maintained a comprehensive database of client preferences and service history.



Sales Representative
British Company Ltd.
London, United Kingdom
- consistently exceeded monthly sales goals, averaging a 120% performance improvement above goals.
- Employed in-depth understanding of property maintenance services to recognise clients' needs and communicate successfully with them.
- Worked with cross-functional teams to ensure that service delivery was carried out smoothly, leading to excellent customer satisfaction rates.
- Conducted persuasive product demos and presentations to prospects, increasing the number of leads that were converted by 30%.

Skills:
- Sales and Negotiation
- Multitasking
- Good communication skills
- Customer Relationship Management
- Product Presentation
- Ability to multi-task
- Time Management
- Good typing skills
- Effective problem-solving skills
- Microsoft Office Suite
- CRM Software