QA engineer

Profichat is looking for a versatile, detail-oriented QA & Online Administrator to join our remote team. In this hybrid role, you will ensure our software runs smoothly through manual quality assurance, handle day-to-day online administrative and virtual assistant tasks, and provide responsive technical support to our users.

Key Responsibilities

• Software QA & Testing: Perform manual functional, regression, and usability testing on our software platform; identify, document, and track bugs to resolution.
• Technical Support: Respond promptly to incoming user inquiries, troubleshoot technical issues, and guide clients through software usage.
• Administrative & Virtual Assistance: Manage scheduling, organize documentation, update internal databases, and support daily operational tasks.
• Process Improvement: Collaborate with product and development teams to relay user feedback and improve overall software performance and UX.

Requirements

• Basic understanding of software testing methodologies, QA principles, and bug-tracking workflows.
• Strong troubleshooting and problem-solving skills with a technical mindset.
• Experience in customer/tech support, virtual assistance, or online administration.
• Excellent written and verbal communication skills.
• High attention to detail, strong time-management skills, and the ability to work independently in a fully remote environment.
• Stable high-speed internet connection and a reliable computer setup.

What We Offer

• 100% Remote Work: Flexibility to work from anywhere.
• Competitive Compensation: Timely payouts with performance-based reviews.
• Growth Opportunities: Hands-on experience across QA, technical support, and operations within a growing software product.
• Supportive Environment: Friendly, collaborative team culture with direct communication.

To apply, please submit your CV along with a short note highlighting your relevant QA, tech support, or administrative experience.