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GeeksForLess Inc.

Customer support representative

  • 35 000 – 40 000 UAH · After all deductions
  • Remote jobs
  • Full-time·Standard schedule: 5/2
  • Ready to hire students, people with disabilities.

About the job

We’re looking for a Customer Support Representative to join a long-term Canadian healthcare project.

This is a full-time remote position, and all necessary equipment will be provided by the company.

Working Hours:

Mon- Fr, 14:00- 22:30 Kyiv time during the first month (training period); Mon-Fr 22:30—07:00 Kyiv time thereafter.

Responsibilities

  • Provide technical and customer support via phone and email.
  • Investigate and troubleshoot issues related to hardware, software, email, web-based applications.
  • Resolve customer issues using available tools and resources.
  • Create, update, and manage support tickets.
  • Deliver excellent customer service while ensuring timely issue resolution.

Requirements

  • Strong spoken and written English.
  • Excellent communication and customer service skills.
  • Ability to work both independently and collaboratively within a team.
  • Strong multitasking and prioritization skills.
  • Critical thinking and analytical problem-solving abilities.
  • Fast learner with a proactive attitude.
  • Professionalism and strong corporate ethics.

Key requirements and skills

  • English — advanced
  • Відповідальність
  • Критичне мислення
  • Troubleshooting
  • Здатність до навчання
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