Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/10078229/

Work experience

Sales agent

from 05.2025 to now (1 year 2 months)
Brighterly, Remote (Education and science)

• Converted leads to actual customers through persuasive selling via phone calls
using the company's sales script.

• Played a key role in building customer relationships through strategic emails and
follow-ups.

• Used CRM tools like Zoho and CallHippo to track lead progress.

• Guided customers through the booking process, ensuring a
seamless customer experience.

Healthcare Volunteer

from 01.2024 to now (2 years 6 months)
REVDI: Rescue Vision Development Initiative, Other countries (Medicine, pharmacy)

• Worked as a healthcare care volunteer to enlighten the public about PREP and PEP antiretroviral drugs.

• Engaged in public campaigns in rural areas of Africa.

• Joined the management team to gather funds from the government and private sectors to fund the project.

Sales Executive | Partner Manager

from 06.2023 to 04.2025 (1 year 11 months)
Sigonna LLC, Remote (Retail)

•Handled customers' inquiries, orders and complaints via phone call and email.

•Maintained good business relationship with B2B and B2C clients via email and phone calls.

•Analyzed sales trends and customer feedback to improve partner offerings and pricing strategies.

•Successfully created accounts with over 10 Grade A clients in less than 3 months through strategic planning and telemarketing.

Dispatcher

from 11.2021 to 01.2023 (1 year 3 months)
Dashspeed Logistics, Remote (Transportation and logistics)

• Managed dispatch orders and coordinated customer requests to streamline their experience.

• Handled incoming calls efficiently to convince potential customers to use our service.

• Handled customers' inquiries, orders and complaints in a friendly but professional manner to ensure high satisfaction.

Customer service representative

from 11.2020 to 09.2023 (2 years 11 months)
Queeney's Bakery, Other countries (Hotel and restaurant industry)

•Handled customers' inquiries, orders, and resolved their issues.

•Maintained accurate records of customer interactions and transactions.

•Offered support and guidance to customers in a polite and professional manner.

•Updated customer account information and made necessary data entries.

Sales representative

from 08.2019 to 09.2020 (1 year 2 months)
Issy Beauty Salon, Other countries (Beauty, fitness, sports)

•Successfully identified and engaged potential customers to build strong relationships.

•Conducted persuasive product presentations and demonstrations.

•Prepared regular sales reports and forecasts.

Education

University of Uyo

Pharmacy, Other countries
Higher, from 2020 to 2025 (5 years)

Doctor of Pharmacy (Pharm.D)

Federal Science and Technical College

Other countries
Secondary, from 2014 to 2020 (6 years)

Additional education and certificates

Content Writing Certified

2022, 1 month
Certificate

Customer Service (Diploma), Saylor Online Academy

2022, 5 months

Knowledge and skills

• Communicability
• Creativity
• PC User
• Active sales
• Zendesk
• B2B Sales
• B2C Sales
• Responsibility
• Microsoft.Office.Tools
• Google Workspace
• Work with clients
• Kommo
• Management of CRM
• Direct sales

Language proficiencies

English — fluent