Анна

A N N A S AV C H U K

PERSONAL Customer-orientated professional with over 3 years of experience in customer support
Name sphere. Always looking to learn new skills, take on extra responsibilities, and grow
Anna Savchuk professionally. Experienced in training and mentoring new members of staff. Have
Address worked in busy, pressurized environments where high standards are expected.
Lutsk
Phone number
+0632800885 WORK EXPERIENCE
Email
[open contact info](look above in the "contact info" section) Customer support agent Jun 2023 - Oct 2023
Date of birth Pin-up, Lutsk
06-05-2002 Helped a large volume of customers every day with a positive attitude and focus on
Gender customer satisfaction.
Female
LinkedIn Customer support agen Nov 2023 - Mar 2023
[open contact info](look above in the "contact info" section) BlueChip, Lutsk
385309196/ Helped a large volume of customers every day with a positive attitude and focus on
customer satisfaction.
L A N G UAG E S
Customer support agent Apr 2021 - Oct 2023
English SupportLab, Lutsk
Ukrainian Monitored employee performance to identify areas for improvement and additional
training needs. Helped customers with any issues they have.

HTML/CSS Developer Nov 2020 - Jan 2021
SmartEcoLogic, Lutsk
Handled design, development, deployment and maintenance of integration processes.

Content manager Jul 2019 - Aug 2019
Internet Devels, Lutsk
Created articles about development sites based on WordPress and Drupal.

E D U C AT I O N A N D Q UA L I F I C AT I O N S
Bachelor of Arts, Applied Linguistc Sep 2019 - Present
Lesya Ukrainka Volyn National University, Lutsk

SKILLS
Teamwork
Mentoring
Handling Conflict
Customer Service
Problem Solving

REFERENCES
References available on request.